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Santander - updated contacts for major complaint


phoenix11
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Hi guys

 

Do we have any updated contacts for Santander such as the CEO or who would be the head honcho to copy in on a major complaint?

 

The persons who should be dealing with complaints are totally ignoring all comms and I want to make one last attempt to get a professional and lawfully required response before I go back to the Ombudsman for another ruling - last one was in our favour - Santander have ignored the basis for the decision.

 

I'd rather not keep having to do this as I'm acting on behalf of someone else - so I'm doing my very best - and will be seen to have done my very best - to make every effort and some more - to resolve the problems.

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