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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ppi reclaim without account details


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Thank you, done first one - just to clarify you put from the date the loan started to todays date in the calculator on the spreadsheet?

 

2nd loan:

 

Loan £8876.00 - over 62 months

Total amount payable £10,595.40

 

Insurance loan £1257.00 (with interest) £1719.00

 

There are 9 monthly payments separated into varying amounts each month and taken as 2 transactions on the sheet, which i assume is eg £126 loan payment on one and £50.26 ppi?

Loan rebate £1860.21

Early repayment £7145.88

Nothing about ppi rebate again

 

kind regards

 

Amanda

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Hi

 

Yes, the "claim from" date is the date the first loan started and the "claim to" date is today.

 

The figures you gave don't tie up...£10,595.40 divided by the number of payments (62) gives £170.89 per month and £1,719 divided by 62 = £27.72 per month. Doen't match the repayment figures you gave.

 

Can you post up the agreement please (MINUS ALL PERSONAL IDENTIFIERS)

 

Use this method

 

Dx100 – Instructions on uploading pdfs

 

scan the required letters/agreements/sheets

as a picture file

remove all pers info inc barcodes etc using paint

but leave all figures and dates.

go to one of the many free online pdf converter websites

convert the image to pdf format.

or ir you have PDF as an installed printer drive use that

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

NB:you can set where it goes in the post by hitting insert inline.

the hit reply button

 

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Ill try the pdf one more time ... its trying to upload now, the figures anyway are:

 

£8876.00 over 62 months

Total payable £10595.40 (includes £1500.80 for insurance loan)

Repayments due 3 months after loan is drawn and monthly thereafter is 60n repayments of £178.59

Insurance loan payments £25.01

Main loan repayments for the loans described in 2a in proportion to the amounts down £151.58

 

2a. £2618.79 for refinancing account details 83-077

2b. Insurance loan £1257 the premium

Total charge £1719.40 (interest includes £234.60 forinsurance loan)

 

does that help? :/

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Still confused.

 

If you look at those figures and do the maths they still don't work out.

 

As regards the PDF you might be better to use this,,,,http://www.dopdf.com

 

It will install as a printer and you can print your jpg files to PDFs. It is simple and the files will be small.

 

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Ok let's deal with loan 2.

 

The monthly payment for PPI was £25.01. In the spreadsheet, continue the list of entries and enter each payment of £25.01 that was actually made.

 

Now we need to deal with the rollover of PPI from loan 1. The rollover amount was £374.64 and this represents 4.22% of the total of loan 2.

 

So of each repayment made of £176.59, 4.22% of it was for the PPI from loan 1 which is £7.45. Carry on the list of entries and enter each payment of £7.45 actually made.

 

The settlement figure for loan 2 was £7,145.88 (according to the loan 3 agreement) so we need to work out what proportion of that figure was PPI from the previous loans.

 

We know that the actual PPI for loan 2 was 14.16% (given by £1,257 / £8,876 x 100) and we know that 4.22% relates to the rollover. So the total percentage for the PPI included in the settlement is 4.22% + 14.16% of the settlement figure i.e. 18.38% = £1,313.41.

 

Now to loan 3

 

The actual PPI payments for loan 3 were £40.45 so continue your list with each payment of £40.45 actually made.

 

The rollover amount from loan 2 is £1,313.41 which is 10.9% of the total of loan 3. So 10.9% of each repayment made to loan 3 was for the PPI rolled over. The total repayment for loan 3 was £237.94 and 10.9% of that is £25.94. So again, carry on the list and enter £25.93 for each repayment actually made.

 

This loan was settled in January 2011....what was the settlement figure please?

Edited by ims21

 

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Hi that's absolutely brilliant sorry for delay in getting back to you, the loan rebate on 3 was £451.45, the repayment was £ 5021.17 as final settlement on 20/01/11 I'll start inputting the figures thank you do much for this we are getting there !

 

Kind regards

 

Amanda

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Hi

 

Ok so now to work out your final entry in the spreadsheet.

 

The main PPI for loan 3 was 17% of the total loan (£2,048 / £ 12,048 x 100) and we already know that a further 10.9% of loan 3 was for the ppi rolled over from previous loans. So within loan 3, 27.9% of it was for PPI one way or another.

 

So 27.9% of loan 3 settlement was for PPI and 27.9% of £5,021.17 is £1,400.90. That is the final entry in your spreadsheet list and the date would be 20/1/11.

 

That will complete the spreadsheet.

 

The only thing we don't know is whether they gave any rebates on PPI when each loan was settled and if they did, what the rebate amounts were. You will need to bear that in mind when considering any offer they might make. At that point you can ask them for details of any rebates for PPI made against the accounts so that you can factor the figures in when checking the offer.

 

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Ok thank you I'll get that done, with tesco what are they like normally ? Worried about it going to omudsman and taking ages they are really struggling financially at the moment

 

Printed off omudsman questionnaire and got template 2 letter nearly ready just need figures, so do I send both those and the spreadsheet with all 3 loan ppi calculations to them?

 

Many thanks

 

Amanda

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Spreadsheet and completed fos questionnaire goes to the lender with just a brief covering letter saying here's the stuff, give me the money back.

 

They will have 8 weeks to investigate and give a final response before you can pass it to fos.

 

What are the reasons for the mis-sale?

 

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She says from what she can remember she was just told it was best to have it not told price, interest etc it wasn't gone through at all

 

With the spreadsheet do I put in description rollover ppi on those ones ? And def do one claim for all 3 ?

 

Once I have this ready I'll start on the Peugeot finance one

 

Many thanks

 

Amanda

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Description just needs to be what it is, you can decide on the wording.

 

As the loans are connected you can do one questionnaire and tell them that you are linking all 3 loans together due to the rollovers and each loan affecting the next.

 

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ok no prob last question, after loan 3 my brother paid off that loan with a Loan from Santander with no ppi added- there's not rollover in that is there from Loan 3 ?

 

And the reason we are claiming as above is normal for mis sold ppi claims ?

 

 

Amanda

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