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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cabot and Citi Card debt


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Hi all,

 

am about to send lots of CCA letters to various companies after reading lots for months on this site, am unfortunately now on overload and hope nobody minds me asking a few (hopefully) simple questions as I cannot remember exactly where I've read these bits!

 

1. alan from derby says "However, it is important to understand that if the company chasing the debt already holds a CCJ, then the debt has been "established" legally - and the above does not apply. However, if you know that the original debt includes unlawful charges, you may be able to get this set-aside." So my question is - If capital one have a CCJ against me for only £250 of an original £1200 debt can I still send them a CCA letter?

 

2. Can I send a SAR letter at the same time as the CCA so I can add up the charges on this account or should I wait for a reply to the CCA?

 

3. I have some old catalogue debts which have been passed to various DCA's which I am about to send CCA letters to, should these letters go to the DCA's or the original catalogue company or should I phone the DCA's to find out whether or not these debts have been sold and then send letters to legal owner of the debt?

 

Any help would be greatly appreciated!:)

Igroup - S.A.R - (Subject Access Request) sent 07/08 - not signed for so second sent 24/08 prelim sent 03/10 LBA prepared for Wednesday (if I can get my blinking printer working!!)

Gmac - S.A.R - (Subject Access Request) sent 07/08 - reply rec. 31/08 prelim sent 03/10 LBA prepared for Weds (subject to printer playing nicely!!)

Lloyds bank account - S.A.R - (Subject Access Request) sent 07/08 prelim sent 14/09 LBA sent 03/10 final go away letter received so now waiting for payday to start MCOL

Capital one V - CCA sent 07/08 - now in default

Capital one M - CCA sent 07/08 - now in default

Lloyds V - CCA sent 07/08 - info provided so now to S.A.R - (Subject Access Request)

Lloyds M - CCA sent 07/08 - info provided so now to SAR

Capquest/Citicards - CCA sent 07/08 - now in default

Cabot/Monument - CCA sent 07/08 - now in default

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Hi all,

 

am about to send lots of CCA letters to various companies after reading lots for months on this site, am unfortunately now on overload and hope nobody minds me asking a few (hopefully) simple questions as I cannot remember exactly where I've read these bits!

 

1. alan from derby says "However, it is important to understand that if the company chasing the debt already holds a CCJ, then the debt has been "established" legally - and the above does not apply. However, if you know that the original debt includes unlawful charges, you may be able to get this set-aside." So my question is - If capital one have a CCJ against me for only £250 of an original £1200 debt can I still send them a CCA letter?

 

2. Can I send a SAR letter at the same time as the CCA so I can add up the charges on this account or should I wait for a reply to the CCA?

 

3. I have some old catalogue debts which have been passed to various DCA's which I am about to send CCA letters to, should these letters go to the DCA's or the original catalogue company or should I phone the DCA's to find out whether or not these debts have been sold and then send letters to legal owner of the debt?

 

Any help would be greatly appreciated!:)

 

1st DO NOT USE THE PHONE put everything in writing. Even if they phone you write back confirming your discussion. If they then don't question your letter they will have considerable difficulty denying it later

 

Before seeking to set aside the £250 I suggest you go for that part which is not the subject of the CCJ which I'm assuming you have already paid. Unless it's important to you now you can seek to have it set aside later. also it will help with your application once you can show they have already refunded some of their unlawful charges.

 

You can send a CCA letter Also be careful most of the catalogues are owned by GUS & the supposedly different DCA's are all owned by them. Particularly if their address is Dale Street, Manchester.

 

DO NOT contact them to ask if they are the legal owners challenge them to prove it by sending the letter in the templates library. the one that starts "I do not acknowledge any debt to your company"

 

You can send both letters as they each have a different purpose just don't lose track of the dates & don't forget your (I do not acknowledge) letter is already demanding proof of their right to pursue the debt

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Hi Joncris and thanks for your help with this.

 

The letters I am sending are the ones you've mentioned, however I have left out the bit about the deed of assignment as I am unsure if these debts have been sold or not so

1. will they inform me of this when they send the copy of the signed agreement?

 

As to the CCJ for capital one, I haven't paid anything on the rest of the account, and just one payment on the CCJ. every account I have is in default but this CCJ is as I say only for approximately one fifth of the actual balance so

 

2. do i send a CCA for this account or dive straight in with the SAR letter?

 

I'm not going to gain any money from any of these claims, am basically just hoping to get the charges removed which should in theory bring me back under all my limits and prevent more charges!!!! At that point I can make a payment offer to clear these debts!

Igroup - S.A.R - (Subject Access Request) sent 07/08 - not signed for so second sent 24/08 prelim sent 03/10 LBA prepared for Wednesday (if I can get my blinking printer working!!)

Gmac - S.A.R - (Subject Access Request) sent 07/08 - reply rec. 31/08 prelim sent 03/10 LBA prepared for Weds (subject to printer playing nicely!!)

Lloyds bank account - S.A.R - (Subject Access Request) sent 07/08 prelim sent 14/09 LBA sent 03/10 final go away letter received so now waiting for payday to start MCOL

Capital one V - CCA sent 07/08 - now in default

Capital one M - CCA sent 07/08 - now in default

Lloyds V - CCA sent 07/08 - info provided so now to S.A.R - (Subject Access Request)

Lloyds M - CCA sent 07/08 - info provided so now to SAR

Capquest/Citicards - CCA sent 07/08 - now in default

Cabot/Monument - CCA sent 07/08 - now in default

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Hi Joncris and thanks for your help with this.

 

The letters I am sending are the ones you've mentioned, however I have left out the bit about the deed of assignment as I am unsure if these debts have been sold or not so

1. will they inform me of this when they send the copy of the signed agreement?

 

As to the CCJ for capital one, I haven't paid anything on the rest of the account, and just one payment on the CCJ. every account I have is in default but this CCJ is as I say only for approximately one fifth of the actual balance so

 

2. do i send a CCA for this account or dive straight in with the SAR letter?

 

I'm not going to gain any money from any of these claims, am basically just hoping to get the charges removed which should in theory bring me back under all my limits and prevent more charges!!!! At that point I can make a payment offer to clear these debts!

 

You should leave in the request for deed of assignment as if they are required to supply then they will have to......they wont mention this unless YOU do

I would send the CCA as the main info you need is covered with this.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi Joncris and thanks for your help with this.

 

The letters I am sending are the ones you've mentioned, however I have left out the bit about the deed of assignment as I am unsure if these debts have been sold or not so

1. will they inform me of this when they send the copy of the signed agreement?

 

As to the CCJ for capital one, I haven't paid anything on the rest of the account, and just one payment on the CCJ. every account I have is in default but this CCJ is as I say only for approximately one fifth of the actual balance so

 

2. do i send a CCA for this account or dive straight in with the SAR letter?

 

I'm not going to gain any money from any of these claims, am basically just hoping to get the charges removed which should in theory bring me back under all my limits and prevent more charges!!!! At that point I can make a payment offer to clear these debts!

 

I'm a little unclear as to why they have only obtained a CCJ for only part of the debt. Apart from the fact they are with the same creditor are they linked in any other way

 

You need to ask for the DA cos you can be almost assured they don't have it & if they attempt further legal action to recover you can stop them dead in their tracks.

 

Also (this will to some extent depend on your 1st answer) if you have agreed a payment plan for the CCJ & you are not paying it as agreed with the court you will need to seek to have it removed now on the grounds that you now know it includes unlawful charges

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Thanks Martin 3030 that clears that up nicely, will reprint the letters ready to post tomorrow.

 

with regards to the capital one - it's a mastercard that's in default with an outstanding balance of £1300 (which I know for a fact includes unlawful charges so am going to send SAR out) but the CCJ is only for £154 (the rest was costs, sorry) I have no idea why they've only gone for the £154? your guess is as good as mine. So I am paying the CCJ as instructed @ £50 per month but the question really is, is it worth me sending a CCA letter to see if they can produce a copy of the Signed Agreement to enforce the remaining balance or now they have a CCJ on part of the amount is the CCA by the by?

Igroup - S.A.R - (Subject Access Request) sent 07/08 - not signed for so second sent 24/08 prelim sent 03/10 LBA prepared for Wednesday (if I can get my blinking printer working!!)

Gmac - S.A.R - (Subject Access Request) sent 07/08 - reply rec. 31/08 prelim sent 03/10 LBA prepared for Weds (subject to printer playing nicely!!)

Lloyds bank account - S.A.R - (Subject Access Request) sent 07/08 prelim sent 14/09 LBA sent 03/10 final go away letter received so now waiting for payday to start MCOL

Capital one V - CCA sent 07/08 - now in default

Capital one M - CCA sent 07/08 - now in default

Lloyds V - CCA sent 07/08 - info provided so now to S.A.R - (Subject Access Request)

Lloyds M - CCA sent 07/08 - info provided so now to SAR

Capquest/Citicards - CCA sent 07/08 - now in default

Cabot/Monument - CCA sent 07/08 - now in default

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  • dx100uk changed the title to Cabot and Citi Card debt
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