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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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lloyds claimform - old tsb debt - Lost Case - agreed variation order - but DCa's keep still chasing to up agreed payments


Dorabell
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You can send it anytime before the deadline, i always think about a week before to be safe

 

ok i will send next tue because bank holiday next week, i got there in the end, thanks ccm for all your help and time i will be back for some more advice i will keep you updated thanks once again:)

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Hi CCM do i have to put any off the court forms in with my defence i have address to the court clerk and ready to send tomorrow by SD is that ok:)

 

You dont have to, but for completeness, theres a form in the pack for you defence, just write in the box "please see attached defence" sign and date it

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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You dont have to, but for completeness, theres a form in the pack for you defence, just write in the box "please see attached defence" sign and date it

 

Will do thank you:)

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You dont have to, but for completeness, theres a form in the pack for you defence, just write in the box "please see attached defence" sign and date it

 

Hi CCM sorry to be a pain do i have to tick anything in the boxes aswell:)

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its the N9B form

 

1. tick the first box "i dispute the full amount" leave the rest blank

2. tick no leave thr rest blank

3. write in the big box "see attached defence"

over the page

4. leave blank

5.sign, date of birth, address, phone number

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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its the N9B form

 

1. tick the first box "i dispute the full amount" leave the rest blank

2. tick no leave thr rest blank

3. write in the big box "see attached defence"

over the page

4. leave blank

5.sign, date of birth, address, phone number

 

Thanks you so much ccm:) its been posted SD today

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its the N9B form

 

1. tick the first box "i dispute the full amount" leave the rest blank

2. tick no leave thr rest blank

3. write in the big box "see attached defence"

over the page

4. leave blank

5.sign, date of birth, address, phone number

 

Hi ccm i have checked money claim the court have received my defence and processed on may 6th, by the side its saying options to none

 

If this option is set to none it indicates that action has already occured on this claim you may have already submitted forms to the court either manually or electonically which i have

Alternatively the claimant may have already entererd judgment against you or the claim has been transfererd to a local court this means that i will not be able to use the online service, should i be doing anything else sorry to ask

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I dont think its anything to worry about, it says the defence was processed 6th may, what date was on the claim form?, just so i can double check you were in time with it.

 

To put your mind at rest you can always phone the court tomorrow for a status update

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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I dont think its anything to worry about, it says the defence was processed 6th may, what date was on the claim form?, just so i can double check you were in time with it.

 

To put your mind at rest you can always phone the court tomorrow for a status update

 

Thanks:) 9th april

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  • 2 weeks later...
sorry, must have read wrong, thought you was in court, soooo many threads in head.

 

Hi chippo no have not been to court yet its still going through the process, i now what you mean to many threads in head:lol:

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Hi CCM should i be doing anything while waiting for a reply i did have a letter from the courts saying they had sent a copy off the defence to the other side thanks for your help:)

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No, theres nothing you can do, its a waiting game, they have 33 days from 6th MAY to decide whether to continue, phone the court when the time is up, to get an update, if you still havent heard anything

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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No, theres nothing you can do, its a waiting game, they have 33 days from 6th MAY to decide whether to continue, phone the court when the time is up, to get an update, if you still havent heard anything

 

Thank you:)

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  • 2 weeks later...
No, theres nothing you can do, its a waiting game, they have 33 days from 6th MAY to decide whether to continue, phone the court when the time is up, to get an update, if you still havent heard anything

 

Hi CCM i have still not heard nothing

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Hi all i have received this letters today from lloyds tsb on the first letter were it says current balance they have added the court costs aswell the cheeky buggers i will post up i have heard nothing from the solicitors regarding the claims form your advice is most appriciated thanks

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