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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Joakes - Letter from "Pre removal Department"


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I received a text today from A L Wright saying they are coming between 8am -9pm tomorrow and i should phone a number to stop action and make a token payment i am really worried about this as the text said it was from pre removal? Can anyone help please?

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Hello and Welcome joakes.

 

Seems we are getting a lot of this recently, the advice seems to be ignore and do not phone that number.

 

Regards.

 

Scott.

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Hello Joakes,

 

Did anyone turn up ? Do you know what this contact was about ?

 

"Pre removal" department sounds very much like something that Moorcroft would come up with.. But if you can throw some light on this, it would help :)

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This certainly sounds like the stuff that some of the payday loans companies are getting up to. Presumably they are desperate to collect as much as possible before the OFT grips them.

 

In any case, to date no one has turned up at anyone's home following these silly text messages - and why would they - they have no right to remove anything unless and until they have gone to court, won and the debtor has failed to comply with the court's order.

 

It would be useful to know the numbers these texts are coming from - OFCOM (or whatever the regulator calls itself today), may well be interested.

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I think you'll find it is related to these 'people'

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?329921-Who-are-Mccall-Repo

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Could I have their number, as I am moving soon and need some removals sorting??

 

:) I think pre-removal is just before pre-litigation pre-final notice and then pre-look, pay us 80% and we'll sell the other 20% to some other chancer who will hound you for the 20% plus charges!!!'

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