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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Fuzzgun vs Nationwide *WON*


fuzzgun19
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Im not sure if i should be adding this 8%

 

I dont want to add it, then be wrong and end up losing the case.

 

As far as I can see I havent been charged interest for going into the red, only -

 

Unauth overdraft fees

Unauth standing order fees

Unauth direct debit fees

 

I have only been charged an interest charge for 1p on two occasions.

 

Please could someone tell me in simple terms, as its not going in lol

 

Sorry for being a pain, but i dont want to get this wrong.

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Don't worry - it is confusing.

 

You can add the 8% interest if you submit your claim to court. You don't put it on the letters of claim before the court stage.

 

The reason for adding the interest is that the money was yours anyway and if you'd had it it could have been earning interest for you and not the bank.

 

Basically the law says you are entitled to the 8% figure so you might as well claim it, it's not like the bank is hard up!

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Does anyone know the answer to this one -

 

I have 5 accounts with nationwide

 

2 flex accounts

1 joint flex account

1 e-savings

1 ISA

 

If/when I win my case with the one account with charges, if they close this account, will they close all my other accounts too???

 

Thanks

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I know that Nationwide are likely to close your flexaccounts and they will try to justify it by saying that you obviously don't agree with their terms and conditions so, they don't want to be your friend anymore. However, I don't see how they could justify closing your savings/ISA accounts because they don't have the same facilities - how could you overdraw them for example?

 

I think if they tried to close your savings accounts you would be able to argue that they shouldn't for this reason and even if they do I am sure you can find savings accounts paying comparable rates of interest. Closing an ISA without proper justification could cause them problems as it would mean that they have taken away your opportunity for tax free savings for whichever tax year it applied to.

 

Hope this helps

 

Sarah

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Thanks Sarah.

 

I am preparing my claim on the moneyclaim.gov.uk website ready for the 19th.

 

Please could somebody tell my if this is correct.. I think it is, but just want to be sure.

 

Claimant has account ********with

Defendant from May 2001 conducted on their

standard terms and conditions. Claimant is

claiming the return of £989.52 taken by

Defendant in charges and interest on the

said charges over the past 5 years. The

Defendant's charges are a disproportionate

penalty and therefore unenforceable as they

are contrary to common law. They are also

invalid under the Unfair Contracts Terms

Act 1977 s.4 and under the Unfair Terms in

Consumer Contracts Regulations 1999.Para.8

and sch.2.1.e. In the event that the

charges are not a penalty they are

unreasonable within the meaning of the

Supply of Goods and Services Act 1982 s.15.

Defendant has declined justification of

charges despite repeated requests. Claimant

claims interest under Sec.69 of the County

Courts Act 1984 at a rate of 8% a year from

21/05/2002 to 27/06/2006 of £222.03 and

also interest at same rate up to the date

of judgment or earlier payment at a daily

rate of £0.22p.

 

Also, will I somehow need to submit a schedule of charges online too?

 

Thanks in advance!

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Received another Fob Off letter in answer to my LBA.

 

"We are comfortable that Nationwide has been completely open & transparant...bla bla"

"If you feel you are unable to abide by t&c's, it may be appropriate time to consider changing to another provider"

 

I'm due to submit the above post to MCOL on 19th Oct.....

 

Wish me luck!

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Not if, Fuzzgun - when!!!!

 

;)

 

 

Does anyone know the answer to this one -

 

I have 5 accounts with nationwide

 

2 flex accounts

1 joint flex account

1 e-savings

1 ISA

 

If/when I win my case with the one account with charges, if they close this account, will they close all my other accounts too???

 

Thanks

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UPDATE.... I just checked my account online and..........

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YES!!!!!!!!!!!!!!!!

 

 

A 'Cash by Credit' for £302.03!

 

Hope the rest rolls in over the vext few days! YAY!

 

Cant believe its happened so quickly after acknowledgement!

 

Shal I just wait to see if I get the rest, or do I need to send the part payment refusal letter??

 

Will see what happens and give this site its well earned donation!

 

:):p :o :grin: :lol:

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Snap, That great news. I got a cash credit between 4pm and 7:45 pm. Hope the rest of mine arrives tomorrow......I would give them til 3pm tommorrow then email or fax a follow up.

 

This ontop of MBNA phoning me today and agreeing to paying up in full. What a great day.

 

And to top it all Cabot have til tomorrow close of play to file a defence or I will be sending in the debt collectors/ballifs to them.....

If I have helped click my scales....

 

Find my threads by clicking here

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The last time I claimed (I am such a Nationwide veterin now), I actually just phoned the number on the rejection letters (from Deborah Deborah - 01793712603) and asked them politly where the rest of my money was. They had it in my account within 2 hours, they said it was an oversight - sorry.

 

I would probably do that first and if not a simple email quoting you court case number and the amount of shortfall should be enough.

If I have helped click my scales....

 

Find my threads by clicking here

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Well done debt mountain and fuzzgun - i think my predictions were spot on :)

Can I ask did you claim compounded contractual interest - if so, at what rate - NW are saying I'm only 'entitled' to 8% (don't know where they got that figure from) I think it's actually up to the judge to say what I'm 'entitled' to

Spoke to some stupid women at NW - yes you know who you are! seeing as you told me you read this site all the time - who didn't know what compounded meant! :confused:

PLEASE sign this petition to reduce amount of time CRAs hold your data

http://petitions.number10.gov.uk/CreditRA

 

I HATE MBNA :evil::-x:mad::-x

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