Barclaycard+ F.O.S + A quickie

[colonelsun]

Hi everyone. I was mis-sold PPI when i was already disabled and been through the complaint stage and some of the F.O.S stages, i refused an offer from Barclaycard ,they refused to say how much it was, but F.O.S said it would be virtually nothing compared to what was owed me. But since then i've heard nothing at all.

 

I saw on the BBC's Breakfast that Barclaycard had yielded to pressure and would be sending out payments to those already in the claims process, most likely ending in August of 2011 and would then make offers to everyone else. Once again no letter from Barclaycard or the F.O.S. Did i dream that tv interview? Should i contact the F.O.S again?

 

Also, my mother, disabled too, has attempted a PPI claim, had the flat denial/refusal from Barclaycard, but then had a series of strokes ending in multiple organ failure, and having survived that making any claim was not on her radar. What should she do now that she's better and up for a fight, so to speak? Is there a quick route now that a couple of the banks have offered to pay up?

 

Quite frankly any financial compensation would make life a bit easier for her after what she's been through

 

Thanks

Dave

[ims21]

Hi

 

Can you tell us how long ago these claims were submitted (For your and your mother's) and when your offer was?

 

I think its wishful thinkthing that the bank will come clean...you will probably need to press them still.

 

Did you do a calculation as to how much you were owed and did our mother do a similar exercise?

 

Regards

 

ims

[colonelsun]

Sorry for late reply. The council decided to dig an exploritory hole in the ground and cut the B.T line, that was patched but then the gas board cut the cable again and then work stopped because of onsite flooding.

 

My claim submitted almost 3 or 4 years ago. The F.O sent me a letter 2 years ago saying Barclay card had made an offer and i had to accept it, but no figures were actually mentioned, nothing written down, how can anyone make a decision on something that never existed? I told the F.O the 'offer' was unacceptable. By return of post i was told i would be receiving something from Barclaycard, the only thing i received was the usual credit card statement. From then on silence.

 

My original calculation for reimbursement was £3,00 or £4,000....the actual paperwork was destroyed in a house fire.

 

My mother's claim got no further than a complete rejection letter from Barclaycard.

 

Thankyou.

[ims21]

Hi

 

After all that time you'll be wise to start from scratch again.

 

I would send a Subject Access Request to Barclaycard for each account. There is a cost of £10 for each and they will have 40 days to comply. There is a template for a SAR in the CAG library, the link to which is at the top of every CAG page in green.

 

What you are after is the transaction history on the accounts but Barclaycard may baulk at sendin stuff more that six years old. We'll cross that bridge when we come to it.

 

Pop along to the fos website and download the consumer questionnaire. You'll need to complete one of these for each account.

 

When the SAR response comes back we have a spreadsheet that will help you calculate your claim.

 

First things first though, get the SAR requests sent off.

 

Regards

 

ims