PPi - tick in the box query

[needhelp2011]

Have been studying some application forms recieved in respect of a store card and l

and have noticed that that I have ticked the PPi request box but the text in the box says it is higly recommended that you take this cover, I think I have read something that this comment is part of the mis-selling stuff - can someone put me right or confirm this please

[ims21]

It may be that you ticked the box but it doesn't mean it was sold properly. Were you, for example, self employed? Were you advised, either with written word or verbally that you could take insurance elsewhere. It is not for them to suggest it is highly recommended...the decision would be your IF you were given all the facts.

 

Most people were not given all the facts.

 

Get reclaiming

 

Regards

 

ims

[dx100uk]

http://www.financial-ombudsman.org.uk/publications/technical_notes/ppi.html

[needhelp2011]

Thank you both for the information - will get reclaiming..........

 

I have also noticed that I made a claim in 2007 on this policy ( I know that will make it harder to claim but wth) but money went into the account from the insurance but they also continued to take the direct debit minumum payments - is that correct ?

[ims21]

Yes that's right.

 

And all you do is deduct what they paid out from the total your are claiming.

 

Regards

 

ims

[needhelp2011]

Thank you for your reply Ims which is helpful as regards the claim but what has happened is that when I broke a bone in 2007 I made a successful claim on the policy and they paid the amounts directly on to the account; but they also continued to claim the direct debit monthly payment from my bank account - are they supposed to do that. On the other accounts I claimed on they did not request payments off me whilst I was off sick they just paid the money from the payment protection policy .........just a bit confused ?

This is what it looks like

 

Balance o/s 2500

Direct Debit Payment -100

Payment from payment protection -200

interest 30

Payment protection premium 25

Balance carried forward 2255

Not the exact amounts of course.

[ims21]

Ah

 

Right, I see what you mean now.

 

In my opinion your payments should cease while the policy is paying out. Otherwise there's no point in having the policy really 'cos you will keep paying anyway. The only thing I can think of is that the policy had a clause in it that siad you would pay the first £x, rather like an excess on a motor policy but I've not heard of a ppi policy like that.

 

Regards

 

ims

[ims21]

The other thing of course is the activity on the account.

 

On a card, the ppi would normally pay out based on the balance on the account at the time of the claim. If you spent on the card after that date then that extra spending would be down to you to pay.

 

Regards

 

ims

[welshnewbie]

Thanks for that IMS - I will query it with them when making the claim I think and check about the activity on the account.

[ims21]

Erm

 

Are welshnewbie and needhelp2011 one and the same?

 

ims

[needhelp2011]

Morning Ims - no we are not ! but welsh newbie is my partner !! they have been on the forum a while and I have been lurking and decided to ask my question about the credit card ppi payments, etc without mentioning it to them (not deliberately) but when I went on the laptop to see the replies it automatically logged on to their user name and I didn't check.

Sorry about that - hope its OK; obviously a classic example of how couples communicate

[ims21]

Hi

 

No....no problem......just my curiosity getting the better of me!

 

Best wishes

 

ims