Ingeus

[YorkyLad]

Hobbies and interests go at the end of a CV.

 

I think if you put it at the start they will tell you to put it at the end and vice-versa. This is so they can claim they have helped you and can tick a box saying they've modified it. This perhaps makes them eligible for some sort of pay-out. Every knows its nonsense to put that at the start!

 

'Billion-pound scandal’ in welfare to work

 

http://www.telegraph.co.uk/news/poli...e-to-work.html

 

Very interesting reading.

 

Excellent article. A bit taken back by the bit where the accountant found 15 different frauds..... in excess of a quarter of a million pounds. Faking signatures is a very very rewarding skill and with zero 'risk' (i'm sure E.Harrison doesn't find the term 'risk' so negative in this context) if you are just told to resign and walk away. I'd be happy to leave and take an extra long holiday with my extra cash i'd earned. Provided I was bent that is.

 

I've received my data from Ingeus as requested... utter tosh of the highest standard... i'll write out the letter attached now. It's bewildering

[YorkyLad]

Dear Sir,

 

I am happy to provide you with the full records for you and in turn request that you countersign and date this letter to confirm reciept of your information.

 

In regards to the authority with which we hold and share your data- the Department for Work and Pensions, as the data controller, has authorisation to process and retain personal information. Job Centre Plus (as part of the Department for Work and Pensions) can lawfully pass relevant personal data to Ingeus in order to facilitate the delivery of the work programme activities. It is in this capacity that your data has been forwarded to Ingeus.

 

In this situation, DWP remains the data controller and the provider acts as the data processor as defined by the data protection act; therefore there is no breach of the principles of the data protection act as DWP remains the data controller.

 

In regards to your data been passed on, Ingeus is authorised to pass on client information to our delivery partners, who are legally authorised to carry out any of our functions on our behalf. This can be done without client consent as our subcontractors are carrying out work on our behalf and therefore on the behalf of the DWP and require access to individuals personal data and information. Currently you have not been referred to any of our delivery partners however this may happen in the future and will be discussed with you by your advisor.

 

Signed

[YorkyLad]

I fail to see how Ingeus can both hold AND control my data and yet not be legally 'the data controller'. This is amazingly cheeky.

 

The first thing that struck me about the letter was that it had 'please do not bend' written on the envelope. It's full of paper! Why can't it be bent? They should be more worried about folks forging signatures and lying to get more money out of tax-payers than bending envelopes containing paper.

 

the data itself is contained on 22 sheets of paper. Which sounds like it should be a sh*t load of data. However most of the sheets contain one line of useless information. The phone number on one of the sheets (which i have never provided to them) I have never seen in my life. So if I ring anyone of you tomorrow.. it's only me.

 

A page that is full of data is full of lies. It is the details of my 24 appointments I was meant to attend. 12 of them are marked 'DNA' (did not attend) and include times where I was present and yet my adviser didnt bother to. Most of the ones where I did attend they have marked 'unable to complete'. Leaving me supposedly completing only 4 of my 24 appointments. Despite in Feb it been pointed out that they were acusing me of non-attending appointments where it was my adviser who didn't turn up they dont seem to have made any attempt to rectify that. Also they have put me as DNA for 2/2/12 which was emailgate (they notified AFTER my appointment that I had one then tried, unsuccessfully, to have me sanctioned.

 

@ Ingeus, So: 24 mandatory appointments of which I only complete 4 and yet I remain unsanctioned. I think this is an indicator that the DWP and JCP know you are talking sh*t and falsify everything that you possibly can!

[YorkyLad]

Gil, Most of it seems made up... it seems to say I have no English or Maths qualifications and also I have never worked self-employed. There seems to be information on questions I've never been asked about. It says on one sheet I have a full up to date CV and on another it says I have no CV.

 

Sexual Orientation = 0 WTF does this mean??

 

Internet Use = not at all

 

Then there is only a third page that has more than one line of writing on. It crammed with tiny letters and lots of info. I'm reading with great interest. Looks like all the times my data was accessed by someone. Must be about 200 entries. All of which contain a member of Ingeus' name except two which state 'web user'. :/

[YorkyLad]

We have more people needing long term unconditional support than expected.

 

I would have sold my left knacker for 'unconditional' support!

 

The financial help following finding a job was conditional

 

I never got past what was really the 2nd appointment in the whole six months. Due to it been conditional that I provided my CV.

 

Everything was conditional!! What the hell is he talking about?

 

I wouldn't be surprised if the providers refused to give post-employment help (as I understand they are supposed to offer) due to it been conditional that you told them who you were working for.

[YorkyLad]

I wouldn't trust 'Close Protection UK' to guard a bag of spuds after reading that. Rather a grand company name for such a seemingly poor looking outfit. Dumping bus loads of unemployed people under a bridge and asking them to pitch tents on concrete, making them freeze because the bus driver was 2 hours early (why not wait on the bus for 2 hours!), giving them nowhere to change etc etc Does not give the impression of an elite organisation.

 

I wonder if Close Protection UK are going to be responsible for guarding any of the surface to air missile sites that will be scattered around London during the Olympics.

 

Well I guess it beats paying for security!

 

WELL DONE W2W!!!

[YorkyLad]

to be fair to them their staff "are trained to the highest standards, are always vetted both professionally and personally and have extensive operational experience within commercial, executive and hostile environments"

 

Bristol, Plymouth and Bath been among the most hostile places our country has to offer of course.

[YorkyLad]

I see the street view now too. I'm not sure whether they are prospective hopefuls or they are elite staff of the business. I see some camouflage and it looks like a hostile environment. I'm unsure.

[YorkyLad]

I agree... and it begs the question 'who would you rather have providing protection around a royal event?'

 

a) a firm operated using an ex SA armed forces, a couple of ex UK armed forces, one Belgian ex foreign Legion, and four Russian ex god knows what

 

or

 

b) several bus loads of unemployed people working for free whose 'leadership' believe tents can be set up on concrete

[YorkyLad]

Jeez, just caught up this thread over the last hour or so. I know what they are like and yet i'm shocked at how they are effecting people.

 

Just a quick word about my experience with stress/anxiety and the work program providers. It will have been about 2007 in Manchester (so maybe wasn't called the WP at the time) and I was mandated to one of their programs. I was struggling at the time with really bad anxiety (was treated for about 6 months on anti-depressants as a result) and the time of my first appointment conflicted with a doctors appointment i needed to get a prescription and a probably too a much needed look over by the doc.

 

I went to speak to my JC adviser (top bloke btw) and explained the situation. He said that it was not a problem at all and agreed it was very important I attend the doctors. He also said he'd advise the WP that I would be late to my appointment.

 

Sounds like everything is going hunky dory.... but please bare in mind I haven't set foot inside the WP office yet.

 

So I go visit my doc and then arrive at the WP provider an hour late as expected/planned. This is where it all went Pete Tong! (sometimes walking through their door is all it takes for the troubles to start)

 

I was quite surprised when i got there my first appointment with them wasnt a one on one but some sort of group activity. So I wander into a room full of people (which when suitably medicated/subdued by the doc's pharmicutical provision wasnt a big problem). However the attitude of the adviser was appalling. "Who are you??" he croaked with turned up nose in disgust as i stood in the door. I stated my name. "What time do you call this??" he demanded to know. I explained that i thought he'd been "advised" of my going to be late.

 

"I ADVISE YOU TO SIT DOWN AND MAKE SURE YOU ARE HERE ON TIME NEXT TIME!"

 

His language, the way he spoke and his body language was very threatening/domineering and in the state of mind I was in decided that it was unacceptable and stood up, without saying a word, left and never went back.

 

I went straight to the JC and asked to speak to my adviser in private. I explained what happened to him and I was told (as i think EVERYONE with some sort of mental illness who is subject to bullying should be told) that I didnt need to go back. So I didnt.

 

Please anyone who is even starting to feel like they developing mental illness relating to the WP or any of the bullsh*t in it's orbit should go and speak to someone at the JC! Do not leave it too late or there are going to be more people popping onto this thread saying they are near the end and then we dont hear from them again. No human being with at least one braincell with the capacity for compassion is going to make you go and be subject to such ****.... and if they do then its them who are to blame for what happens (and they know that).

[YorkyLad]

More harsh words from the NAO. More directed at the DWP this time for been asleep at the wheel while the WP providers do what they do.

 

http://www.channel4.com/news/dwp-rapped-for-its-handling-of-work-programme-fraud

 

And in perhaps one of its most damaging sections, the NAO said the department could not even assess the quality of service these crucial providers are delivering. It raises important questions about how the work programme is operating.

 

But what is happening to the unemployed people going through this process? Are they being well served by the private providers?

 

The NAO says the department needs to do a much better job of finding out.

 

they should come and read here and find out.... it is no secret we are subject to lies, fraud, bullying and intimidation by a criminal network disguised as public servents.

[YorkyLad]

fraud letter through the door from analingus

 

lies, lies, lies

 

IF YOU ARE NOW WORKING & NO LONGER NEED TO ATTEND - YOU MUST CALL ME IMMEDIATELY TO CONFIRM ALL EMPLOYMENT DETAILS AND TO OBTAIN ANY FINANCIAL IN-SUPPORT YOU ARE ENTITLED TO

 

I think that should read 'we would like you to call...' not 'must call' which implies some sort of obligation

[YorkyLad]

Youi weren't expecting a nice polite request were you?!

 

I presumed with the amount of pressure they are under they might put on hold the fraudulent requests for stealing data.

 

I have a devilish plan anyway....

[YorkyLad]

Reply from Analigus

 

In response to your recent email enquiry, it is extremely important that DWP are informed of any changes

 

Very true. So not:

 

IF YOU ARE NOW WORKING & NO LONGER NEED TO ATTEND - YOU MUST CALL ME IMMEDIATELY TO CONFIRM ALL EMPLOYMENT DETAILS

[YorkyLad]

@ Infojunkie

 

You say:

I really cant defend myself as i cant remember, Could kick myself!

 

What I'd do is politely point out to the DWP you were unaware when you started of the amount of fraud and lies been peddled by the WP providers. Tell them you were unaware of the importance to document everything yourself and point out too that when playing the WP's game of 'fraud, scissor, paper and stone' that your 'no evidence' shouldn't be beaten by 'potentially bullpoop lies' (generally the most common outcome from the WP side).

 

I played them once. The DWP didnt ask to see the evidence due to WP been clearly bullpoop liars. Though i'd certainly keep a record of everything. As someone said above: keeping in regular email contact with them will pretty much do that for you.

[YorkyLad]

I've just had my first appointment since February.

 

I got to the bottom of the fraud letter that was sent to me. I'm assured it was an 'administrative error' (a bit like those cheques that wrote themselves), and despite the wording indicating otherwise, I do not have any obligation to provide the data they demanded.

 

I politely requested they send me no more fraud emails or fraud letters and they've agreed.

[YorkyLad]

with growth in uk economy expected to be a big fat zero...it's 'so disappointing' the chancellor will mouth....the wp's are probably the only one's who are now in a growth industry...and if the zero output continues then the jobless is going to go through the roof...though how they are going to 'manufacture' the figures to show they can get people into non existent jobs, will be even more interesting

 

It's a seriously interesting point. We'd maybe get a situation like 'tulip mania' but instead of tulips it'd be 'unemployment mania'. I think it is likely to become, as mentioned above, one of very very few growth industries. A growth industry that the government is peeing money away through is going to become an "ALL ABOARD" situation until it goes tits up.

[YorkyLad]

You would need to give job-centre information of place of employment before a run-on for HB would be allowed.

 

This is incorrect. You only need to give the dates that your employment will start and indicate that you expect the employment to last 5 weeks or more. It clearly states in our signing book (in the signing off section) that we are under no obligation to inform either the DWP or JCP of any future employment details. All you have to tell them is the date you are signing off from.

[YorkyLad]

Question: How when someone hasn't signed the data waiver giving Ingeus their consent to share data with or contact either your 'future employer' or their own delivery partners... what gives them the right to give your data to one of their delivery partners?

[YorkyLad]

Essentially, from Data Protection Legislation, DWP designate all Welfare To Work Providers as "DWP Job Centre Data Processors" and may distribute personal data

 

Good to know. Thanks.

[YorkyLad]

Good stuff. Hopefully the ASA will next demand that Analingus remove its motto

 

Delivering excellent services,

with integrity.

 

I'd recommend something like:

 

We're the best company in the world.... but we lie alot