julian01 vrs Intelligent Finance

[julian01]

HI all,

I recently phone Intelligent finance enquiring about the address i need to send the S.A.R letter to.

The lady responded by telling me that someone would call me asap,which they did.

During this call it was very evident that the call was being recorded and she was really upto speed on what the S.A.R was all about.She agreed to send all the documentation i needed including records of any manual intervention on my accounts.It was agreed that it could take upto 40 days to receive the info.It took just a week for the info to arrive,amazingly, all charges laid out in detail with dates etc.etc but there was no information regarding the `manual intervention`.

Should i write to them to request the missing info or go ahead with the prelim letter......?

 

Julian01

 

[BankFodder]

If she agreed on the phone that there had been manual intervention then clearly there is data missing. You could drop her a letter - recorded referring to her statement that there had been manual intervention and pointing out that as a consequence you considered the DPA disclosre to be incomplete and that you want the rest.

 

If mnual intervention had not been alluded to then you could imply drop her a not as before and merely point out that as she had not included any data relating to manual intervention you were assuming that there had not been any.

In the meantime I woul set about the business of getting the money back.

[julian01]

HI ,

any chance this thread can be move to the `sub forum` "intelligent finance" in the HALIFAX bank forum......................? might be better there.

Cheers.

[julian01]

Hi ,

Q. Can I claim interest?

 

 

A. When you put in a court claim, and not before, you should claim interest at the statutory rate, which is currently 8%. You must add a section to your claim in the following way:

"The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% per year from (date when the money became owed to you) to (the date you are issuing the claim) of £XXX - (enter the amount) and also interest at the same rate up to the date of judgment, or earlier payment, at a daily rate of £X.XXp (put in daily rate of interest)"

 

You will need to work out the interest you are owed up to the date you start the claim. You first need to work out the daily rate of interest. Using a calculator, do the following:

0.00022 X the amount of your claim – this gives you the daily rate of interest

Im a bit lost here.......

im guessing the date the money became owed is the day they charged me....?

and the date im issuing is the date i fill the mcol.....? i can then also claim at the court case 8% from the day i filled the mcol to the day of the court cases,or if they settle before then i claim this 8% upto the day i agree terms.....?

After this i am lost,

 

Help with this would be grear,ive looked at it too much now so totally confused.

Thanks.