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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Moorcroft chasing Lloyds loan now sold to 1st credit


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Re Post 66. Just had a look over bank statements - appears LTSB took out over £1000 from his current account to settle his CC after they terminated the account resulting more overdraft fees and charges.

 

My question is this - If the account is terminted can they legally take the money from his current account without agreement??

 

Would like some advice please, this is out of my knowledge. Instinct says they should not be alloewd and I'm inclined to complain and seek a refunf of the charges incurred as a result.

 

My start a new thread in the LTSB bank section to keep this action separte from other issues.

 

Cheers in advance of dvice to come

 

Intend

 

Just noticed this

 

LTSB forced you to take further credit to pay the debt - this might be cause for a complaint

 

Furthermore they used the offset to transfer the debt from a potentially unenforceable one to an enforceable one - very slippery

 

If there were unlawful charges they may have taken money that they weren't entitled to ...

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It might be enrichment

When you get somewhere with this aspect I will be watching with interest.

 

LTSB took money from my son's account then refunded it, meanwhile they imposed charges that wouldn't have been done if they hadn't taken the money.

 

All demands for them to put the account back into the position it would have been in have gone straight over their heads.

 

Maybe its the way I said it or who I said it to ... They just couldn't give a

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