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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Solicitor bailed out on me


stupidboy
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gem, you appear to be talking very much as though you are thinking about taking your creditors to court. I would strongly advise against doing that. However, it is a totally different story if you are being taken to court as a defendant.

 

Hi stupidboy, I too have been told by my solicitor this week that there is little point persuing unenforceable agreements as the courts really wont support the debtor if they have been paying

 

If you are acting as the Claimanat then I would agree with you. If you are the Defendant then it is another matter all together. Just ask pt2537.

 

I explained that I also had others where I had not been sent the true copy as requested, he explained that it really does not matter nowadays if there is no true copy, I asked about the Carey case where if the account is varied as is with a credit card, does the original still not have to be produced if requested so that comparisons can be made?

 

I presume that you mean you have received a reconstructed agreement in response to a s77/78 request. It is perfectly fine for them to do this. However, it is entirely different if they try to take you to court with this and you took out the agreement before 6th April 2007. In this case they DO need to provide a document with your signature on that has all the prescribed terms from Schedule 6 of the 1983 Regs on it.

 

 

, he said that if there was a fire at the holding bank and all agreements were lost that does not mean the accounts would automatically be written off, so basicaly to forget going the unenforceable cca route,

 

Again, if you are a Claimant then that may be correct. If you are the Defendant and the agreement was made before 6th April 2007 then they would not be able to succeed against a properly argued defence.

 

They are right to say that the debts would not be automatically be written off - why would they do that. But in that situation they would not succeed in any court claim against a properly argued defence.

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Thanks for all the replies folks, I've been a bit busy so haven't been able to spend the time on this.

 

This is going to remain my biggest problem and I guess Christmas is now booked up for me...

 

In essence, it seems to me that nothing has changed IF you are the defendant. They have to prove their case, and it is an issue of enforceability, not liability. Anyone that tries to argue that they are not liable for the (credit card) debt then they will lose. Those that keep to the enforceability argument will win.

 

No signature on a legally enforceable agreement = no enforcement.

 

Or am I missing something?

 

As long as you signed the agreement before 5th April 2007 then this is correct

 

EDIT following rdm2006's comments below

 

As long as the agreement commenced before 5th April 2007 then this is correct

Edited by nicklea
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The "agreement" which is actually an application form for another card on my wife's account and is only 2" x 6" without ANY of the requirements that I can see is signed, but is it is dated before the crucial date.

 

I can assure you that it is not a legally enforceable agreement when you read the CCA, but these solicitors are telling me that they can turn up with a reconstituted agreement and show the court what I would have signed, had they retained the original.

 

To take the second part first. If the agreement was commenced before 5th Aprtil 2007 then what they are saying is wrong - end of.

 

However, with regards to the first part, things might get complicated there. From what you have said it sounds like you were an additional cardholder on your wife's account.

 

I would suggest that your liability will come down to two things. First of all, are you jointly and severally liable. In other words, it was your wife's account so did the terms and conditions allow them to come after you as well as her?

 

Secondly, if the terms do allow them to come after you as well as her, was her agreement actually enforceable anyway?

 

So, I would suggest that you neeed to read the terms very closely to see if they can come after you as an additional cardholder

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Yes, but with a separate card and account number - she has not been legally pursued even though she has stopped paying to the same company.

 

Ok, I'm afraid that doesn't make any sense at all. It's either the same account or it isn't. You can have more than one card on an account. They will each have different card numbers, but each card will be linked to the same account.

 

Did you used to get two seperate bills addressed to the two of you individually or was the bill just addressed to one person?

 

Now it sounds as though things have been progressing with the court case and you've come here half way through.

 

Would you mind posting up what was in the particulars of claim in the origianl claim form made against you, including who the claimant is and also what, if any, defence you have put in so far - obviously leaving out any poersonal details?

 

This will enable people to understand what your position is and give further advice from there

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