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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Need Help, Taking on the CRA's


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The linked addresses part stinks, the whole CRA industry needs to be regulated, I don't see why we should pay for OUR data.... my credit file (to my knowledge) hasn't been accessed since September last year, when I had a load of searches by the same company, I am now going to mount a campaign to sort the file out as I may be prevented from getting a good job with a poor credit rating - the two should NOT go hand in hand, good credit = good job,, poor credit = no job.

 

Thats a very good point - about 18 months ago i applied for a job for the RAC - at their centre in Bilston in West Mids.

 

Had a telephone interview and was accepted for 2nd face to face interview - along with letter was details stating that they would be doing a credit check. It also said that defaults and CCJ's would be accepted - IF i could prove i had made arrangements to pay

 

WTF? At the time i was in dispute on two account over PPI claims - where i had refused to pay the PPI element and was going through the court with them.

 

Now the job was not even cash handling - no payemtns or anything - just taking calls from broken down motorists - and sending recovery teams to them.

 

What has that got to do with credit file.

 

Also another job selling stationary to schools - on account - no cash etc. i had to have credit check.

 

Never bothered turning up for interviews - just thought eff you lot - you been conned by CRA's dont want to work for you.

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