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Capital One Charge when in credit


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I managed to pay off my Capital One Card by cheque in December.

Apparently my cheque "crossed" with my normal monthly direct debit, resulting in my account being 34.66 in credit

Capital One said that they would refund the 34.66 by cheque

No cheque arrived, so on 26th January I withdrew by ATM the sum of 10.00

I have received my January statement this morning, and note that I have been charged a 2.00 cash advance fee + 1p cash interest

I have been drafting a letter to Capital One to recover charges at the weekend and shall now add interest on 34.66 at their monthly rate of 2.186% plus the 2.01 I have been charged

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This topic was closed on 03/05/19.

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