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Natwest Breach of Data Protection ????


hme.4x4
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I tried posting this question earlier and have absolutely no idea why it came up with a blank page, sorry :???:

 

I have a current account with Natwest and so does my husband, both accounts are in good standing.

 

We needed to open a joint account for bills etc and went to the branch to apply.

 

I came home on Friday to a message on the answer machine from the Bank Manager. He said ' your application for a joint account has come back only offering a basic account, this is a result of our credit report checks, perhaps you might want to check your credit report and call me back, I am on holiday next week so just speak to Ms *******'

 

I know this is for an old account which is in dispute and I have a default on my credit report which is due to fall off in September. As this is from a previous marriage, my husband doesn't know about it.

 

I hope I am not over reacting, but anyone could have heard this message as it was on the family phone. The Bank Manager had my mobile number.

Surely this is a breach of confidentiality at least and breach of Data Protection at worst?

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