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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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padi777
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Start at £50,000

First Direct, £4031 Recovered

Halifax, £953 Recovered

MBNA Credit Card, £120 Recovered

American Express, £160 Recovered

Coming Soon......

Blackpool Council, £190 in unlawful parking tickets

Carstoppers. £50 from the cowboy clampers

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Honestly! you can't be serious should I really start at that?
£50,000 is small change to the bank, it depends how much they want it. Start high and see what they offer you.

First Direct, £4031 Recovered

Halifax, £953 Recovered

MBNA Credit Card, £120 Recovered

American Express, £160 Recovered

Coming Soon......

Blackpool Council, £190 in unlawful parking tickets

Carstoppers. £50 from the cowboy clampers

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£50,000 is a very unlikely figure unless you have scored some spectacular victory against them.

 

You need to give us more details of your victory. Of course to do this in public would frustrate the whole notion of confidentiality - however knowing the deatils will influence the advice you get a great deal.

 

You can either post the details here or if you want you can contact me in confidence by pm and we can discuss it and I may be able to offer you some advice.

 

However, if they are asking for confidentiality, it indicates to me that your settlement is not yet completely agreed as presumably the confidentiality is part of the deal.

 

PM me if you want.

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The bank have agreed to pay all the charges levied on my account illegally before the court date on April 3rd. But they have put a clause in saying they require confidentiality before they'll pay. Do I inform the court that they have settled?

Thanks to everyone will send book token on settlement.

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I agree with MondeoST24 - start high to test how badly they want it. Don't forget, if you accept you are effectively selling your right to reply, and rights should not be sold cheaply.

 

However, as BF says, every case has it's own merits, and yours is no different - there could be a catch or there could be something incriminating. Make sure you have all the facts and advice before accepting.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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The bank have agreed to pay all the charges levied on my account illegally before the court date on April 3rd. But they have put a clause in saying they require confidentiality before they'll pay. Do I inform the court that they have settled?

Thanks to everyone will send book token on settlement.

Once again, it ouwl be besy to PM me with some deatils here.

However, my instinct is to say to you to tell them that in that case you will see them in court.

Don't forget that Lloyds is the easiest target here as we have the best evidence against them - the Mcnamara interview which is on soundfile and in transcript in the library.

PM me with details if you want some help.

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  • 12 years later...

This topic was closed on 03/07/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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Thanks

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