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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hello to all.


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Browsing you site to try and help a friend,tbh.

She is reluctant to start this whole process 'cos she has loan's, credit card debt's, with her bank and is scared they will turn nasty on her if she does. Thought's.

Thank's.

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Browsing you site to try and help a friend,tbh.

She is reluctant to start this whole process 'cos she has loan's, credit card debt's, with her bank and is scared they will turn nasty on her if she does. Thought's.

Thank's.

Hiya Danny :)

Yes, bet it's difficult for your friend...there are lots of people like her on this site, and reading through the threads will no doubt make her confident enough to take on those that made/make her life so difficult! :mad:

There are loads of tips what to do (parachute account for example), and there's always someone here to help when you have questions or feel nervous.

We're all in the same boat ;)

Take care and good luck!:D

-Warms (Alexandra)-

---------------------------------------------

Whatever I post is just my opinion, no more, no less!:!:

.....................................................................

NatWest=>settled in full, no strings!:D

NatWest creditcard=>settled in full, no strings!:D

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Hi Warms,

Cheer's for your response. It really is for a friend, thing is she dont even own a computer, so if she goes ahead with it, then I guess it will be me pushing, encouraging and generally helping her. Sad to say but many folk get very scared + intimidated by bank's etc.

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Yes, I hear you! :oops:

I'm doing this for my fiancé and he used to regularly freak out when bank mail came...!

Lovely of you to be such a good friend:)

-Warms (Alexandra)-

---------------------------------------------

Whatever I post is just my opinion, no more, no less!:!:

.....................................................................

NatWest=>settled in full, no strings!:D

NatWest creditcard=>settled in full, no strings!:D

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  • 2 months later...

Right began this thread for a friend but sadly still can't persuade her to proceed. Though she does have her reason's for being so reluctant, still we can but try.

So I began work on reclaiming my son's charges for him. Brief update 1.) got statement's (plus Microfiche Bull). 2) Submitted Preliminary letter with spreadsheet got reply with offer today. The usual charge now £12 = repay you the difference, no thank's. Do I now carry on with the LBA, or do I send the offer rejection letter or both?????? Tad confused as you can see. Thank's. :confused:

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Danny i need to stop you there, you are still posting in the welcome section, we have a main section with over 70,000 members I'm sure you would prefer to be in there:D

Click the link " list of banks"at the base of this post. Find your bank, your sons bank , and make a v's thread in that section then you can ask many questions and read other peoples experiences

 

Good Luck

BL:)

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Sorry about that. I am an absolute novice with computers and aint sure how to navigate through the site, think I have figured it out now though, thank heavens. You see all of this is one huge learning curve for me, anyone else type with one finger. :grin: Apologies.

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