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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Carter claimform EGG card


Angy
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Cheers.

 

I have checked both January 2007 to June 2008. In these period, i was charged every month.

 

I flicked tru other months and i think they've been charging me this from eternity.:-?

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Hi Angy

If you did not take out this product, then you should seriously consider trying to counterclaim it. I would suggest a quick look through the ppi threads and see if you can determine any information to help you from there.

 

Regards

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Hi Angy. Below is reply to your PM as this will help others :)

 

You need to go through every statement :Cry: and put this down in a spreadsheet.

 

Column 1 = Date

Column 2 = Amount

Column 3 = monthly interest % charged that month

 

Mine column 2 added up to £4.5k. When I calculated 'contractural interest' (column 3) and then added Statutory Interest @ 8% the figure became £14.5k that I think they now owe me (if I can prove it was mis-sold).

 

The older it is then the more interest it would have accumulated.

 

 

Can give you a hand with the rest - try and get the figures above sorted first.

 

Have a look at my thread with Egg where there are some good links from alanalana to look through too.

 

M

 

http://www.consumeractiongroup.co.uk/forum/payment-protection-insurance-ppi/245111-mandm-egg-card-ppi.html

 

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Does that mean i would have another column for "payment protector" or it is the same thing as "Amount" ?

 

Apologies, I was a bit unclear with that. The amount column is the PPI amount. That and the interest at the time are the 2 bits you need off of the statement (together with the date of course)

 

M

 

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Payment protector is some sort of insurance. You must make a formal request asking for a claim form - for the simple reason that you want to make a claim.

 

Then watch them squirm.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

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Cheers folks

 

i received an allocation form today from court. What is the essence of this?

 

Is it an N149/N150 Allocation Questionairre?

 

And you're right to keep contact with BC in writing only,

 

M

 

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Right Mr Angry - you and I will keep in touch..........My file re. Egg is very fat indeed and I want to reduce it to the lean meat. Is your Egg account a loan or credit card account that was cancelled (terminated) by them ? I ask this without gonig through all the previous posts.............Mine is acredit card account.

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Very very few days,

 

I have read so much on that N149 on this site but will still need help.

 

I will post some questions tonight.

 

Cheers

 

OK. Will go for a dig around. I helped with one of these for someone a couple of months or so ago.

 

We'll adjust it to suit.

 

M

 

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Very very few days,

 

I have read so much on that N149 on this site but will still need help.

 

I will post some questions tonight.

 

Cheers

 

How many days?

 

I'm digging around for one. Will get it on here in the day tomorrow.

 

Just realised how many threads i'm posted to :eek: so struggling to find the one I want. Will get there :)

 

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Cheers.

 

Remember;

 

1) BC never send me the 14 days letter himself

 

2) When he responded to my 2 request, he gave me a template default notice from egg

 

3) My last payment to Fredrickson was not recorded

 

4) The PPI was in the given egg statements

 

Thanks

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Hi A,

 

Did you have a read of that link in post 74? Does it answer most of your outstanding questions on the N149?

 

And what is the return date? Can be handed in upto 4pm.

 

M

 

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Cheers MM,

 

The are 2 important drafts in that thread; (1) Section G and (2) Draft direction

 

#1 Do i need to do the two?

#2 Remember, he supplied the statements but blank egg default notice, no notice of assignment. he never gave me 14 days to pay-up. The last payment i paid to Fredrickson was not effected.

 

How could incoporate these?

 

4) How functional are the mediation team?

 

Cheers

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