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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Full & Final Settlement Offers - Any Advice???


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Well, they have a choice, they can accept the offer and get some money.. or not accept it and not get any. They cant take me to court because of the lack of enforceable CCA.

 

How does the above work? I'm confused, if you're offering them money to settle are you accepting the debt as valid? thus negating any argrument you may have regarding the unenforceable CCA?

I reside in Dawlish Warren but am not a rabbit.

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Well DebT (I like that!)

 

Whether the paperwork is enforceable or not, the debt still remains it just gives you a bit more room for negotiating if they cannot take you to court, although they will threaten and in some cases do proceed to court.

 

Of course you then have the problem of what judge is there on the day and their interpretation of the CCA and it seems they favour the creditors some of the time.

 

 

Alreet Dotty :D I would say that by 'negotiating' in the manner of 'you don't have an enforecable credit agreement but how much for you to go away' is a perfect gotcha clause for a creditor to go to court which when armed with the appropriate admittance of the debt and with a little gentle persuasion to the judge may obtain judgement.

I reside in Dawlish Warren but am not a rabbit.

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Not at all, especailly if you mark any correspondence negotiating a settlement as "Without Prejudice"

 

My line is going to be

 

I do not acknowledge your debt

 

I don't buy into that, you're acknowledging the debt by offering to make a payment towards it, it's really that simple.

 

If the debt was for more money I'd be tempted to leave alone but given the relatively small amount owed you may get lucky simply because it would probably cost more to administrate the debt than it would to accept a lower offer, having said that 5% of £700 is £35 which is probably not feasible to accept so early on.

 

You're the one wanting it gone, you need to pitch your offer at a level that makes it worthwhile for the lender? £35 will hardly do that.

I reside in Dawlish Warren but am not a rabbit.

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They (creditor) assume you have no money, paying by a third party is assumed (rightly or wrongly) that because you have no money/your credit worthyness is smashed your family/friend as in 'third party' is doing it for you because they're better placed financially than what you are.

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I reside in Dawlish Warren but am not a rabbit.

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It's surely part of the contract? Does that not put them in breach of contract?

 

I guess it would depend on how it was written into the FFS but the likely scenario of the contract being breached (if pursued by BARFLY) is that the FFS does not then stand meaning that the entire debt becomes payable again (minus what has already been paid) Not something BARFLY would want to contemplate I'm sure.

 

 

I would attempt to write the removal of the defaults from my credit file into a FFS and then get the creditor to state in writing that as part of the FFS they will remove the defaults? You demanding it in a FFS letter but not receiving confirmation of said demand from the creditor is a good indicator that it's not going to be actioned.

 

As for a penalty clause being included in the FFS, I seriously doubt you'd get a creditor to sign up for said clause, it's the debtor that owes the money, the onus is on them to complete the transaction on mutually agreed terms, adding pnalties will almost certainly dissaude a creditor from entertaining an FFS.

I reside in Dawlish Warren but am not a rabbit.

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  • 3 months later...
I have been offer a full and final settlement from MBNA of £2000.00 against my credit card debt of £6500.00.

 

This has been agreed with minimal prompting on my part although I did explain six months ago that I was struggling tho make the payments and they put me on a hardship plan.

 

Their first request was a settlement figure of £3500.00 which I negotiated down easily to £2000.00.

 

My question is how can I limit any adverse credit scoring and can I insist on them not refer to this as an unpaid debt.

 

Read through this thread, the answers you want are contained within it.

I reside in Dawlish Warren but am not a rabbit.

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Hi BD

 

How do I create a signature like yours?

 

Brooooooooooooooooooooooooooooce

 

Top of the screen (scroll up)Just under the 'Cag Announcements section and to the right you'll see a 'User CP' hit that, and the next screen you'll see a column on the left hand side, scroll down it to the section that says 'Settings and Options' underneath that you'll see 'edit signature' and a box to put your signature text in, once you're done scroll a little further and hit the 'Save Signature' and you're done.

 

What you can and cannot add via bbcode etc is also shown just to the left of the 'save signature' button.

I reside in Dawlish Warren but am not a rabbit.

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