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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cellular telephones - We need a trueCall type solution


ScabHunter
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For years, debt collectors and other commercial, religious and political irritants have been abusing the telephone system as a way of causing nuisance. In the case of debt collectors and banks at least, this abuse has been blatantly malicious. Not only do they insist on making multiple nuisance calls every day, the worst offenders (Crap One and MBNA) even use more than ten different numbers to defeat BT Choose To Refuse.

 

Of course, the regulatory authorities should be taking action. A person who pays for a telephone line to be installed in their home should have the right to dictate who can and who cannot use that line. The regulatory authorities, as ever, are as effective as a cotton wool knife.

 

Now, at last, technology has come to the aid of the beleaguered telephone owner in the shape of the trueCall. No, it is not cheap, but it does signal the technological breakthrough which we have needed for so long. The writing is at last on the wall for the serial abusers of the telephone system.

 

The trueCall, however, is only usable with landline telephones. It cannot be used with cellular telephones, and even if it could, it would probably be too bulky to carry around. I have seen several threads recently where debt collectors were abusing the original poster's cell phone, and not their home landline.

 

Cell phones are advanced technology, and are capable of so much. I have seen models which are capable of recording nuisance calls, but as of now I have not seen any cell phone, or software which can be downloaded onto a cell phone, which can replicate the blocking features of the trueCall.

 

As the abuse of cell phone numbers seems to be becoming an increasing problem, I am wondering if any users out there have found the solution. If you have any ideas, please post them here on this thread.

 

In a way, it is strange that I should be the one starting this thread, as I don't use cell phones. I scarcely use landlines either, so I don't even own a trueCall. Nearly all of my communication is done through Skype. I can communicate while on the move using my laptop, also through Skype. My Skype is set up to only accept calls from my contacts, so no idiots can disturb me. Anyone else can send a written message, and then if I decide I want to go to voice I can add them to my contacts. If they are idiots, I can just block their user ID so I don't even get their written messages. That is the solution which works for me.

 

Nevertheless, there are plenty of cell phone users out there. If you've got any tips, please share them. It MUST be possible, at least in theory, to turn a cell phone into a portable version of a landline armed with a trueCall.

 

SH

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Thanks everybody for their contribution.

 

By doing a bit more research, it looks as though I may have found something. If your sole aim is to get a bit of peace, and you are not looking for the ability to record incoming calls, it seems as though a cheap phone called the Samsung E250 may do the job.

 

According to the retailers, it works with every network on contract or pay-as-you-go, except the Three network.

 

I have seen it available for £20 on one website, with a choice of Virgin or Orange PAYG.

 

Significantly, it seems to offer the ability to block nuisance calls. According to WikiHow, at least -

 

How to Reject Calls on the Samsung E250: 5 steps - wikiHow

 

If anybody has any experience of this phone, it would be useful to hear it. It is certainly not a trueCall-style complete solution, but it appears to be a cheap answer if you just want to live in peace.

 

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