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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Solicitors firm v Me


nick20045
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Quick question please.

 

Can a Solicitor firm be subjected to a Subject Access Request?

 

I have read the Data Protection Act and cannot find anything that say they cannot be sent an SAR but I just want to make sure I am correct.

 

Thanks in advance for replies.

 

p.s. I should be able to win the case because they never gave me a Rule 15 Client care letter but, I want to know some more information so I can defend the summons they are threatening me with. (Unprofessional services. The solicitor was not interested in looking after client but interested in how much money he can make. One comment he once made that really offended me was "With the amount of money I charge per hour, I have a lot of time to sell").

If I have helped you or made you laugh by some witty remark and brightened your day................ the scales to click are over to your left hand side. :D:D

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Quick question please.

 

Can a Solicitor firm be subjected to a Subject Access Request?

 

I have read the Data Protection Act and cannot find anything that say they cannot be sent an SAR but I just want to make sure I am correct.

 

Thanks in advance for replies.

 

p.s. I should be able to win the case because they never gave me a Rule 15 Client care letter but, I want to know some more information so I can defend the summons they are threatening me with. (Unprofessional services. The solicitor was not interested in looking after client but interested in how much money he can make. One comment he once made that really offended me was "With the amount of money I charge per hour, I have a lot of time to sell").

 

In short no. The information that they hold is legally privileged and subject to lawyer-client relationship. However if you are their Client then you can request a copy of the information but they may charge for this.

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In short no. The information that they hold is legally privileged and subject to lawyer-client relationship. However if you are their Client then you can request a copy of the information but they may charge for this.

I agree with you because I read that part.

 

I am the client so it is not privileged information. The question is, can I just send them the £10 fee? There are special fees referred to in the Data Protection e.g. fees for hospitals or fees for schools. But nothing for solicitors. Hence I would understand that they should only be paid the £10.

 

Any ideas please?

 

Thanks.

If I have helped you or made you laugh by some witty remark and brightened your day................ the scales to click are over to your left hand side. :D:D

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I agree with you because I read that part.

 

I am the client so it is not privileged information. The question is, can I just send them the £10 fee? There are special fees referred to in the Data Protection e.g. fees for hospitals or fees for schools. But nothing for solicitors. Hence I would understand that they should only be paid the £10.

 

Any ideas please?

 

Thanks.

 

It is worth a try to use a SAR but given that you are instructing them it is common that they would simply provide a copy of their files in the same way they would if you transfer to a new solicitor which is common.

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Many thanks for reply.

 

I will give it a shot. I do not take it that I am instructing them considering that the information is to be able to counter sue them when they issue the summons.

 

Thanks.

If I have helped you or made you laugh by some witty remark and brightened your day................ the scales to click are over to your left hand side. :D:D

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Many thanks for reply.

 

I will give it a shot. I do not take it that I am instructing them considering that the information is to be able to counter sue them when they issue the summons.

 

Thanks.

 

You previously stated you are their Client so you must be instructing them?

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You previously stated you are their Client so you must be instructing them?
Thanks for reply.

 

Relations broke down after the solicitor that was supposed to be doing the work decided that:

a: His interest was to line his pockets and not look after client.

b: He went against client instructions.

c: Never gave a Rule 15 client care letter.

d: Tried to get instructions which when queried as to costs would have finished with me (if he was lucky in the court) getting a total bill for something like £2,000 whereas I, instead of winning anything will finish (after the garnish was executed) with a bill of about £500 still to pay. In short, trying to get instructions to increase costs knowing that (if successful in the application) the costs of the garnish order will not even be covered by what he wanted to garnish in the first place?

 

Anyway, it is a Subject Access Request I am after. There is nothing I can see on the Data Protection Act that says that solicitors can take it as instructions or can charge a different price. Giving instructions is one thing. Sending a Subject Access Request as per the Data Protection Act is, in my opinion different.

Edited by nick20045

If I have helped you or made you laugh by some witty remark and brightened your day................ the scales to click are over to your left hand side. :D:D

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