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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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1st credit chasing old citi debt


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i sent a cca request in april and recieved a responce from 1st crudit saying that the would respond in 6 to 8 weeks which they are saying now that they have no record of should i point this out to them or just wait it out ?

 

no just ignore them, they are playing games. if you have there response letter to your cca request thats evidence enough. did you send it by

recorded mail?, how did you pay the £1 fee?, have you evidence that you paid it, ie: a cheque etc.

 

did you establish wether it was a credit card account or fixed loan account?

have you sent a sar to the original lenders?

 

lots of questions here, have you got the answers??????????

regards

hunterandthehunted

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yes i have a responce letter from them, the cca was sent by recorded delivery and it was paid by postal order which was cashed. It was a fixed loan account. I have not sent a S.A.R yet as being on short time money is very tight at the moment

Edited by drew 57
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It doesnt matter whether you sent it by rec delivery or not or whether they have cashed the PO or not. You have a letter from them acknowledging receipt so if they chhose to now deny that then they will look very foolish. Sometimes these people tell so many porkies they confuse themselves. ALLEGEDLY. It takes a liar to have a good memory

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ok there you go, you have proof that a cca request was sent.

just sit tight and play the game with them. every time they send

you a letter just send them the account in dispute letter by recorded

mail but never sign it and obviously keep the slip and a copy on your pc.

if and when they come up with a cca post it up on here and we can

take it from there.

 

p.s. dont bother with the sar at this stage unless you intend

claiming back charges.

Edited by hunterandthehunted

regards

hunterandthehunted

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i forgot to mention that the statement of account states that we owe £820.81 but the acknowledgement letter for the cca request states £547.39

 

 

are you sure they are the same account?, check the numbers.

you did after all wonder whether it was a credit card or loan.

it may be they have received a request for one and not for the other.

 

just a thought....

 

if not have you any orignal documents from the original lenders

before it was passed to 1st crud

Edited by hunterandthehunted
spelling

regards

hunterandthehunted

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yes it is the same account we havent any of the original docs as we have moved house several times and things have been lost and misplaced

 

what is the amount on the latest letter from them. it does not really

matter at this stage though because you dont aknowledge any debt;)

regards

hunterandthehunted

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the latest amount is £820.81

 

mmmmmmm, be careful here as it may be a trick. they could be trying

to get you to create,. stating that its £500 and not £800, if you catch

my drift.

 

if it was me i would just ignore them and wait for the cca.

if you are really concerned you should sar them, it is a tenner

but i believe you send it to the original lender and they have 40 days to comply.

regards

hunterandthehunted

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  • 10 months later...

here we go again

 

 

18/4/2009 i sent a letter requesting the original Consumer Credit Agreement

followed up with an account in dispute letter 15/10/2009

then received a letter from 1st credit saying that they could not obtain a copy

but would not remove my details from credit rating agencies as i had defauted on their agreement .

Today 23/09/2010 a letter with 2 seperate credit agreements arrived

NO signatures or dates on them apart from a printed date in the top corners of the alleged copies

one with 1/3/01 and

the other 1/1/03

the accompanying letter states that they enclose a "true copy" of the agreement

and consider it fulfils there legal requirement and the debit is now enforceable

Edited by drew 57
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Blimey it's been a while :roll:

 

While they can send a reconstruction of what your agreement would have looked like, they would have great difficulty enforcing it through the courts.

Should they start to threaten legal action, you could throw the Pre-Action Protocols back at them.

 

All this means is that they can continue chasing and sending their empty threats

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Just read this thread again.

 

Is this your debt?

Did you SAR Citi?

 

As this was an Associates card originally, Citi are highly unlikely to have the original agreement

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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just looked at the agreements again they are both from associates they both look like photo copies i wouldnt have thought there would have been two

Possibly different years with slightly different terms

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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it looks like it is started again had a message left on my phone to contact them they also phoned where i work and left a message where did they get that number from??? i am totally ignoring both i may think about answering a letter

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should i send them a letter about a questionable agreement as these do not have any signatures or dates only the ones in the top corners which one at least i was not at the address shown moved 12 months previously

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Hi,

You could do;

I happen to like this one but others are around if you don't like that one

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?270666-prrof-of-outstanding-debt&p=3061534&viewfull=1#post3061534

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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RE LCS Solicitors 1st Crud seem to have dropped Judge & Priestley in favour o f their in house muppets.

I have tried to confirm the status of LCS's Principal Solicitor R. D.Marr but SRA & Law Society searches find no record.

They it seems going down the lines of Brian Carter type of litigation.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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  • 3 years later...

in april 2009

 

 

sent a cca letter to them and have not heard anything since that date that is until

 

 

today they phoned my work and

 

 

left a request for me to phone them which i promptly binned

 

 

my question is after this long can they restart their nonesence again

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A short note advising that they are still in breach of your s78 request and to cease phoning your place of work.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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