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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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log book loans void?


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Hi all,

if the OFT do not allow lbl to retain their licence what would happen to all of us that have been conned by these lowlife?

ie will it be passed on to some other low life and we still hide our cars?.

or will all loans given out since feb 2006 be null and void and scrapped as a con?

i was forced into taking out 3 loans from £500 which was the first, to pay the previos loans off and i now owe them a small fortune but they have not contacted me for 2 years since i sent them a letter claiming misrepresentation and extortionate rates.

any help cos i too need to sell my car.

thanks

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The trading standards officer at Wandsworth told me that if they lose their licence, the loans currently on the books would probably be transferred to a new company set up by lbl to facilitate the collection of monies, etc, until the loans are finished. They would simply not be allowed to create new loans.

 

In order to invalidate existing loans, I guess one would have to convince a judge that the licence removal evidenced unfair practices (indeed, the OFT guidance makes clear that licence removal is about just that)

 

"Where the OFT has evidence of any of the following acts by licensees they act to revoke a licence:

(a) Committed offences involving fraud, or other dishonesty or violence

(b) Failed to comply with the requirements of credit or other consumer legislation

© Practised discrimination in connection with their business

(d) Engaged in business practices appearing to the OFT to be deceitful, oppressive or otherwise unfair or improper (whether unlawful or not)

 

If lbl lost their licence, the OFT report would evidence which of the above they consider lbl guilty of, and this could be used in court.

 

Frustrated.

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Hi Frustrated

 

that would be good news for all.

Although slimy lbl know this and it is probably something lbl are looking into due to their activities of reappointments to make it look as if they have eliminated the bad...and then just in case they will have a company waiting to takeover debts they unlawfully contracted, with the same anonymous **** in the background as silent partners and some new mug upfront. so original crooks getting off scott free,no penalties and still even more people suffering ill health because of these.

it makes ya sick...

Thanks for that.

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