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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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It just gets worse-Debt problems are causing great stress.


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Hi NWJ,

 

You are getting great advice here. I think, if you can, you should try and sit down with your husband while you write out your DCA list. It might help bring the proplems you are facing on your own at the moment, to his full attention.

 

Thinking of you,

 

Lex

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Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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The hardship case seemed so difficult because I am feeling worn out with it all, I know its common sense to follow it through, I need to be spurred on, I will be asking for a lot of help over the next few days, if thats ok.

 

And we will be there when you need us.

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Please help us to help you. Download the CAG tool bar for free

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Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thanks for passing on that insite BB, I'm sure that it will help several users.

 

Well done making such a good start NWJ, It won't be long before you start to feel more in control. It does take time, but it will get better. Lots of us here have been there.

 

Lex

  • Haha 1

Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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You just get a good nights sleep, someone will be here when you need us :)

Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hiya NWJ,

 

I just popped in to see how you got on with the Tax Credit people ??

 

Im ok, no nasty letters this morning, for a change, in fact I had a letter from my employer, (local authority), it seems that I might be eligible for an increase in my hourly pay, my grade and pay scale is due to be restructured in line with the equal pay to male employees within the council, about bloody time too. So it should be good news.

 

 

Fingers crossed there then, seeing how they brought it up, you must be due and a bit of back pay as well maybe :)

Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi NWJ,

 

Re. Tax Credits, somehow I don't think you would come away with less!!

 

Hopeful1 gave you a good link here, give it a go.

 

 

This site is useful for trying to ascertain which benefits you are entitled to: Start Calculation but because your situation is slightly complex, it would probably be a good idea to ring the national debt-line: http://www.nationaldebtline.co.uk/england_wales/" FREE CONFIDENTIAL and INDEPENDENT ADVICE.

 

Have fun with the I/E spreadsheet, give me a shout on that thread if you get stuck.

 

Lex

Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I can remember getting the steamer boat to take us over to Weston :shock:

Ooo, was that the 'Westward Ho' if so it's now a night club in Manchester !

 

Well done NWJ, I hope you have a great weekend, I have a son in the RAF, it's always good to see him home for a few days.

 

Lex

Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I just thought this would amuse you.

 

Dogs V People.

 

Dogs do not have problems expressing affection in public.

Dogs miss you when you're gone.

You never wonder whether your dog is good enough for you.

Dogs understand what "no" means.

Dogs feel guilt when they've done something wrong.

Dogs don't brag about who they've slept with.

Dogs don't criticize your friends.

Dogs admit when they're jealous.

Dogs do not play games with you—except fetch. And dogs never laugh at how you throw.

Dogs are happy with any video you choose to rent, because they know the most important thing is that you're together.

Dogs don't feel threatened by your intelligence.

You can train a dog.

Dogs are already in touch with their inner puppies.

You are never suspicious of your dog's dreams.

Gorgeous dogs don't know they're gorgeous.

The worst social disease you can get from dogs is fleas.

Dogs don't make a practice of killing members of their own species.

Dogs understand if some of their friends can't come inside.

Dogs think you are a culinary genius.

You can force a dog to take a bath.

Dogs don't correct your stories.

Middle-aged dogs don't feel the need to abandon you for a younger owner.

Dogs don't mind if you do all the driving.

Dogs don't step on the imaginary brake.

Dogs do not care whether you shave your legs.

Dogs aren't threatened if you earn more than they do.

Dogs mean it when they kiss you.

Dogs are nice to your relatives.

 

Sorry to high jack, but I thought it might bring a smile :D

 

Lex

Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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