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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Payday loans. How did you solve them? **


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Hi,

 

I'm trying to set up payment plans with a number of payday loans but I am having trouble finding the bank details. Could someone please message me if they have any of the following bank details:

Payday UK (MEM Consumer finance)

Pounds till payday

Swift Money

Uncle Buck

Wageday advance

Payday Express

Early payday

 

I've sent them all a letter offering a £50 payment plan over 6 months but by the sounds of this forum they won't make it easy!!

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Hi Lucy,

I've got some for you:

EPDL - Barclays Bank - 20.97.58 - 23985261

Wageday - Barclays Bank - 20-45-14 - 90931772

Payday Express - Barclays - 20.24.61 - 30066850

Payday UK - Barclays - 20.77.67 - 70610534

Weird that they all bank with Barclays isnt it?

:confused:

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They've replied to me saying they will only talk to me on the phone but I don't fancy being yelled at so I'm not going to call them! I have their bank details at home if you want them? I'm just going to pay them the money I've promised and ignore any communication. What happened when you defaulted? Did they try and take the money anyway? There seem to be so many horror stories online about them taking money even when you cancel cards and direct debits that I'm trying to open a new account and close the old one!

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They've replied to me saying they will only talk to me on the phone but I don't fancy being yelled at so I'm not going to call them! I have their bank details at home if you want them? I'm just going to pay them the money I've promised and ignore any communication. What happened when you defaulted? Did they try and take the money anyway? There seem to be so many horror stories online about them taking money even when you cancel cards and direct debits that I'm trying to open a new account and close the old one!

 

 

Hi Lucy, I wrote to all of mine including Payday Loans and Money Shop telling them that I needed everything done via letter and email for my records and they stopped ringing when I didn't answer.

 

I also opened a new bank account and then offered payment, also all sorted now (see other posts)

 

Good luck

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