crap sat nav

[les41]

bought sat nav on 12/12/2008 as my other one died on me

i rely on sat nav for my job so rushed into supermarket to buy first one i could grab

have used it and find that it is totaly crap, unreliable, gets confused and struggles with postcodes

with being busy and making most of it in this credit crunch (i run my own buisness) i have never getting around to take it back to see if could swap it for ANOTHER ONE AND ME PAY DIFFERENCE

have been useing a mates due to my sat navs basic lack of knowing where its going so as said keep forgetting to sort it

i still have reciept box and everything including carrier bag

what are my chances of me trading it in for a better one?

thanks

les

[Lula]

yes you can, google the Sale of Goods Act, if it is unfit for purpose then it is no good and you can get a refund.

[Rooster-UK]

After this time, unless the unit is actually faulty, you may have problems.

You can try appealing to their better nature, but they will probbly say that you have had plenty of time to take it back.

Most of the bigger companies allow a certain time to cover this, but I feel that you've probably exceeded this.

 

Regards, Rooster.

[Rooster-UK]

The only other thing is to take it back, saying that it has just gone faulty and has started giving you unreliable results.

[les41]

thanks lula and rooster

it has only car settings and i drive a big van

it drags me down horse tracks etc

i will try at my local but i bought it in blackpool

i realy hope they live up to their slogan

because every little helps

am only after a sat nav that goes from a to b not via c d e f g . . . .

[Lula]

Just a thought, but have you connected it to your computer to update it or contacted the customer help desk of the manufacterer to see if it is set correctly?

[maroondevo52]

or is there a sat nav, just for Big vans

[Lula]

Easy Scott lol I didnt think that there was such a thing

[les41]

or is there a sat nav, just for Big vans

 

my last one had settings for lorry so didnt drag me down cycle tracks or through rivers

have tried computer thingy but like anything else you have to pay for updates

my own fault but with being in a hurry i picked first one up that came to hand

was that stressed at time and busy didnt notice make or what it did

its ideal for hikers and cyclists

[maroondevo52]

What about wee guys on scooters

[MrShed]

it has only car settings and i drive a big van

 

And playing devils advocate like Rooster, it took you 2 and a half months to find this out?

[les41]

i knew with in couple of weeks when it started taking me to wrong places or in circles, being christmas aswell i took my mates with good intentions of taking it back and getting another

like i said, with running my own buisness i take the work as it comes in and was coming in thick and fast

i just kept forgetting it was only being on cag tonight that i remembered about it and dug it out of the drawer

not after a refund am after a better one

i remember doing the same thing with a printer/scanner from another supermarket (got no luck)after a while had a problem and they changed it was impressed with their service and normaly buy my goods from that store, was because was in hurry that i bought this sat nav from where i did

will try and see what they say if no joy then will have to buy a better one and donate this one to a scooter rider