Welcome Finance/D.L.C advice please

[stevie1958]

Hi, i am cosidering bamkcruptcy i am in so much debt about 14.000.00,the worst one is from welcome car finance,i have a car on finance i havnt paid it scince nov 2007 i have had no letters or phone calls,then yesterday i got a letter from a company called D.L.C.(Direct Legal and Collections),saying my account has been referd to them and i owe 9.675.88,i also have a debt with capital one it was 230.00 H.F.O. have now taken over that and say i owe over 600.00,and i get letters nearly every day stating i owe money but dont stae what its for or who from,i read somewhere i can send a letter and send 1.00 ,to ask for proof of what i owe does any one know what i should put in the letter,as i believe i may be able to sort my debts out without going bankcrupt,as for the company who want 9.675.00 i will offer them 1.00 a week,any help here would be great,but before i go one more thing:now i have a car on finance it looks like the debt been passed on to this collection agency,its obvious welcome finance have no interest in the car,so what do i do with it! do i keep it,do i sell it and get a cheaper car then pay off some of my debts,as its not mine to sell,but that means i would have to keep it for the rest of my life,thank you,steve

[MARTIN3030]

Hi Steve,I can see you already have threads in 2 other forums here and so are not new.

I Think you should start a thread in the CAP one forums for those issues.

For the Welcome Finance-I will move this post and see if we cant get you some good advice.Maybe you can post more about this in here.I will change your thread title so people can give some pointers.

[IdaInFife]

Hi Stevie,

 

Re welcome finance

 

How long have you had the loan? how much have you paid? what was the starting balance?

 

capital one:

 

you can send:

 

I DO NOT ACKNOWLEDGE ANY DEBT TO YOUR COMPANY OR ANY COMPANY YOU CLAIM TO REPRESENT

Re: Account no: xxxxxxxx

Thank you for your letter dated (enter date) which has been noted for future reference.

This letter is a formal request pursuant to s.77/78 of the Consumer Credit Act 1974. I require you to provide me with a true copy of the credit agreement relating to the above account, together with any other documentation the Act requires you to provide.

I expect you to comply fully and properly with this request, within the statutory time limit. You are reminded that should you fail to comply with my request, the provisions of s.77(6) will apply.

If it is your view that you are not the creditor, s.175 of the CCA 1974 applies in the case of a simple assignment, and places a duty upon you to pass this request to the creditor. In the case of an absolute assignment, you are a creditor as defined by s.189. If you contend that you purchased the rights but not the duties of any agreement, you are reminded that s.189 of the Act is clear that an assignment is of both rights and duties.

Your attention is drawn to ss.5(2), 3(b),6 and 7 of the Consumer Protection from Unfair Trading Regulations 2008 (CPUTR).

If you are unable to comply fully and properly with this request, you should confirm this in writing at the earliest opportunity, and certainly within the statutory time limit for compliance.

Yours faithfully,

 

include £1 postal order and do not sign them only print your name and send recorded delviery to HFO.

 

 

Ida x

[stevie1958]

Hi,Martin,can i just say thank you for your reply,however when i post something i can never find it after,ok so firstly i got the car from welcome 6.995.00,the guy in the garage said i must have ppi but i can cancel within a month,so i take the car and inform welcome i dont want ppi,they done nothing so i continue paying for about 5 monthes,then eventually they made a new agreement for 5 years for 6.995.00 but no ppi,so i questiond about the money i had already paid,they basically said tough its a new agreement,2 months later we get flooded 3 times in 1 week,we had to move home start from scratch etc,the n my debt problem started,i informed welcome of new adress and phone number,but they never botherd asking about payments,6 months later i phoned them to say i would start making payments plus a bit extra,the girl at welcome said o' ok i also confirmed they had my new adress and phone number and they did,so still no contact 6 months later i get a letter from welcom saying i am in arears by 1 month in fact i hadnt paid for 1 year,so i phoned them up and they said to carry on with the payments and pay a bit more when i can (what payments) i thought,then 3 months later i get this letter from the debt collection agency,so it seems to me welcome dont want my car back.its 6 years old in march.

[stevie1958]

Ida,thanks so much for this i will do it now,however i dont have the adress for HFO as they only phone me but i always pi-- them off,the last 2 times i told them i was making my selfe bancrupt,before that everytime they phoned i blew a whistle down the phone,and one time i told them to hang on and i put the phone on the side and left it,

[IdaInFife]

re welcome finance, do you know the actual date you made your last payment?

 

HFO Services Limited

PO Box 342

Lavender Park Rd

West Byfleet, KT14 6YX

 

 

Ida x

[stevie1958]

hi, i was making regular payments to hfo but i got fed up with thier atitude,si i havnt paid them for about 2 years,steve.ps thank you so much for your help.

[hillards]

when i post something i can never find it after

Sounds like you need a quick lesson in how to use CAG

 

You should get an email when someone replies to a thread you are subscribed to. This always has a clickable link back to the thread, so you can pick up where you left off.

 

On the site itself, click on 'User CP' at the top of the screen, first item in the menu bar. This will often show the latest subscribed threads, which you can expand to show all the ones you are involved in by using the menu to the left. List Subscriptions/View All

 

If all else fails, and it shouldn't, use Search form the menu bar and find threads with your username in.

 

Bear in mind this is meainly a self help group, it helps if you can help yourself, especially in keeping track of your own posts. If you can't keep on top of them you will not see the very helpful answers you get.

[stevie1958]

thank you for that, i know how to uise the link in emails,but what i am not sure about isthe categaries wich things come under from the home page,but i am starting to learn,thanks so much,steve

[IdaInFife]

re welcome finance, do you know the actual date you made your last payment?

 

Ida x

[stevie1958]

Hi IDA ,yes it was november 2007,steve

[IdaInFife]

ok well send of a cca request to them to ensure paperwork in order.

 

 

Ida x

[stevie1958]

hi,i will do i will keep this post up to date,steve

[hillards]

thank you for that, i know how to uise the link in emails,but what i am not sure about isthe categaries wich things come under from the home page,but i am starting to learn,thanks so much,steve

I've a lot of the pages I visit regularly set as bookmarks/favourites. Just hold down CTRL and press D on a page you want to save. You can create a 'folder' for all the CAG pages and just go back there when you need them next.

 

For the site itself - http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/69359-cant-find-what-youre.html

[stevie1958]

I've a lot of the pages I visit regularly set as bookmarks/favourites. Just hold down CTRL and press D on a page you want to save. You can create a 'folder' for all the CAG pages and just go back there when you need them next.

 

For the site itself - http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/69359-cant-find-what-youre.html

 

Wow thank you so much,i am fairly new to computers in fact i was on a basic exel course through work yesterday,and i have more to go on next month,but thank you for your time,steve

[hillards]

Wow thank you so much,i am fairly new to computers in fact i was on a basic exel course through work yesterday,and i have more to go on next month,but thank you for your time,steve

You're welcome - CAG is here to help and if we can make things easier by passing on a few tips...

[stevie1958]

well one thing i dont understand here:looking at other posts if you miss just one payment welcome are knocking on the door and repossesing the car,i wonder why that is not the case with me!

[hillards]

well one thing i dont understand here:looking at other posts if you miss just one payment welcome are knocking on the door and repossesing the car,i wonder why that is not the case with me!

 

Just how bad is the car you bought? Would anyone in their right mind actually want it back?

 

Seriously, worth thinking about - if the car value has dropped below a given level, they'll not want it back as they could lose out on any re-sale.

 

I do wonder why DLC have got this one though - Welcome are part of Cattles PLC, who also own Lewis Debt Services(LDS), who use the aliases CL Finance and Howard Cohen Solicitors as well. Their own debt collectors are often first on the job. Oh well.

 

Be patient, follow procedure, and see what they do to try and prove their case. A CCA request may seem to take ages to arrive, but after the 12+2 days you can take another step by telling them what to do if they've not complied.

 

Just to note - try and keep your threads seperate, don't deal with several issues at once as people get confused. I've kept this reply to the issue of Welcome as I note the site team have noted you have other threads running for the other matters.

[stevie1958]

Just how bad is the car you bought? Would anyone in their right mind actually want it back?

 

Seriously, worth thinking about - if the car value has dropped below a given level, they'll not want it back as they could lose out on any re-sale.

 

I do wonder why DLC have got this one though - Welcome are part of Cattles PLC, who also own Lewis Debt Services(LDS), who use the aliases CL Finance and Howard Cohen Solicitors as well. Their own debt collectors are often first on the job. Oh well.

 

Be patient, follow procedure, and see what they do to try and prove their case. A CCA request may seem to take ages to arrive, but after the 12+2 days you can take another step by telling them what to do if they've not complied.

 

Just to note - try and keep your threads seperate, don't deal with several issues at once as people get confused. I've kept this reply to the issue of Welcome as I note the site team have noted you have other threads running for the other matters.

 

 

Hi, the car is a 2003 zafira with 48k on the clock in as new condition,sorry about the confusion i am still finding my way arround here,steve

[hillards]

Hi, the car is a 2003 zafira with 48k on the clock in as new condition,sorry about the confusion i am still finding my way arround here,steve

 

Ah, I confused you. Sorry, I was making the point that they may not want it back if it wasn't going to cover their loses. Much easier to demand the full amount from you.

[steveoram1]

Was the car bought at a dealer with WFS supplying the finance only or from one of their own showrooms?

[stevie1958]

just to clear a few things i bought the car from a dealer,and welcome provided the finance,

[stevie1958]

hi all,well i have moved a sep further now with this,the collection agency has contacted me,they wanted the money in full,i said no chance,so they said 240.00 per month i still said no,now they say 160.00 per month so i have agreed to that,however they seem to think its a loan not hp,so i didnt say any thing further,i am unable to lay my hands on the agreement,but i think welcome have messed up and seem to think its a loan not hp,and thats why they hav'nt repossesed the car,