Capital One Charging Rationale

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You guys may get a kick out of this:

 

https://www.capitalone.co.uk/web/raid/templates/popup_temp_10_001.jsp?page_id=12100&context_id=2&popup=Y&pageId=12100

 

Especially:

 

12. Other Charges and Default Charges. You must pay to us the ‘Other Charges’ and ‘Default Charges’ referred to in the ‘Key Information’ (as varied from time to time) and in our tariff of charges from time to time in force, as notified to you in writing from time to time. A cash withdrawal handling fee which is a percentage of the transaction (with a minimum amount) is payable on cash withdrawals. The current amount is shown in ‘Current Amounts of Other Charges and Other Features’. All charges may be varied as set out in section 18.

 

We may require you to pay our reasonable charges for the following:

 

(a) Late or failure to pay charge: a charge if we do not receive your minimum payment by the due date shown on your monthly statement

(b) Returned payment charge: a charge if a cheque, credit card cheque, Direct Debit instruction or other method of payment is not honoured.

© Overlimit charge: a charge for each statement period during which the outstanding balance is over your credit limit by £1 or more.

(d) Returned credit card cheque charge: a charge for any credit card cheque we return unpaid for any valid reason.

 

£20 for an automated letter is apparently reasonable. As this clearly isn't the case wouldn't that place the agreement on rather shaky ground?

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This topic was closed on 03/06/19.

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