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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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sist in scotland and relation to benefits


luckyj
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I would like to ask advice in relation to my case. I attended court in september 2007 in fife to argue that as benefits were the sole income on my account , by law they were exempt from arrestment. The judge , after consulting with the banks' barrister ruled it was primarily a bank charges case and therefore should be sisted pending the OFT case. She then said I could come back to court if I had further evidence to support my case. Can anyone advise me how to proceed now , in light of the issues regarding scottish common law and tax credit act and social security act?

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I can understand your problems. I have had a sist refused on three occasions by two different judges. I got good info. from the govan law centre. One piece was. " the general rule established from the case of Clydesdale Bank v D&H Cohen 1943 SC 244 is that it is improper to sist a case pending on the outcome of a similar one until the pleadings in both actions have been fully adjusted (i.e. finilised and closed). This decision has been upheld by the Inner House of the Court of Session and is therefore binding across Scotland". There are other bits you can get from their web site. Hope you can manage. Let me know if I can give you more info.:)

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Thank you so much for your reply and I intend going to the pf office on monday next week to apply for another hearing. I hope to be successful and if I am , I will be online to post every last detail to help everyone else and support anyone who needs it as you helped me:)

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