SARs and Account Numbers

[cokezero]

Dear all,

 

I will be searching the forum, but thought I would also asked has anyone gotten information about a closed account from Clydesdale Bank without having an account number?

[maroondevo52]

Hi, Cokezero.

 

Sorry, can't answer your question, but........

 

If you send them a S.A.R - (Subject Access Request)

With as much deatil as you can about both you and the a/c. full name DOB, old addresses, utilities from new address, copy of passport, dates a/c held branch etc.

 

They should come up with your details.

 

Regards.

 

Scott.

Edited July 9, 2008 by maroondevo52

[Bigmac versus]

I have heard of some banks claiming they are unable to help without the account numbers.

 

Its amazing how quick they then find those accounts when the ICO gets involved.

 

It is my belief that the CB are the least helpfull in respect of this so if they claim they cant help you keep the faith and contact the ICO.

[cokezero]

I have heard of some banks claiming they are unable to help without the account numbers.

 

Its amazing how quick they then find those accounts when the Information Commissioners Office gets involved.

 

It is my belief that the CB are the least helpfull in respect of this so if they claim they cant help you keep the faith and contact the Information Commissioners Office.

 

I have contacted them(Information Commissioner), they were most uhelpful. They just replied stating give them more information. Gave name, dob, address account was held at, dates and branch it was held at. Every reply Clydesdale give is a request for the account number. they kept sending the tenner PO back(which sugests they will make no attempt to retrieve the info without an account number). This issue also involves a house repossession - would there be a court record of this somewhere. I am about to S.A.R - (Subject Access Request) the solicitors involved - when they were asked for info they say they dont have any info. the more i look at this it looks my mate was stiched up. It is my intention to submit the court action on friday the 18-07-2008. I have already sent a LBA weeks ago. So I was hoping to include as much as possible against this shower - in particualar evidence that they can find stuff without an account number - but i will start the action without because it seems that the Data Protection act does not require any individual to provide an account number. Therefore this suggests that the info should be stored in a manner that means it can be retrieved with names and DOB, etc.

 

Happy for any comments, and thanks to those who have already commented - it is appreciated.

 

Cokezero

[caro]

Not sure if this may help. I know Wobbles took YB to court for non-compliance with a SAR, but not sure of details. Wobbles house was also repossessed though so I think it would be a useful thread to read. http://www.consumeractiongroup.co.uk/forum/yorkshire-clydesdale-bank-successes/78585-wobs-yorkshire-bank.html?highlight=jmio+sar#post507399

[Bigmac versus]

Hi cokezero im unsure if this will help as its actually for dormant accounts and is within the banking code but would defo be worth a try and if successfull would show how little the actually tried before you took this route.

 

 

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