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David - V- EGG


david1961
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I am about to reclaim over limit fees from egg - since they have decided to cancel my card - yes i am one of those card holders that they decided to cancel.

Can anyone tell what the legal amount that they can charge for overlimit fees?

They are curently charging me £16.00

 

David

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The OFT set the intervention threshold at £12, but £16 for Egg.

 

The lawful charge level was not decided by the OFT, it can only be decided by a court, and the OFT has been at pains to say the same. Egg has been at pains not to go to court. Egg will make a prescripted show of resisting a claim for refund, but will accede and refund 100% if you persist knowledgeably, i.e. send a template letter proven successful dozens of times and known to Egg by heart -- in Egg Forum stickies section.

 

 

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