Urgent advice needed please

[Under Siege]

My biggest debt is with MBNA and just above 20k. I have made them offers of pro rata payments in line with my income & expenditure however they are refusing and asking for more.

I can just about afford what they are asking for but it will be a struggle.

 

They have given me until 8pm tonight or they will issue a default and charge the account off to a debt collector.

 

Has anyone had any experience of this? I assume that a debt collector would buy the debt at a fraction of the 20k, but would they be more likely to accept my pro-rata offer or would they add loads of charges and take me to court?

 

any help would be much appreciated.

[42man]

Can I presume you have requested a copy of your CCA ? or even a SAR ?

[loyalbrummie]

Firstly DONT PANIC you have found the right place , The members of the CAG are here to advise you the correct way of dealing with DCA and debt , If they wanted 3 arms you couldnt give them that could you , because its impossible , If its impossible to pay what they are asking then follow the advice and most importantly DONT PANIC , they are like a pack of pitbulls once they smell fear they are in like flynn.

Rule 1

DONT EVER SPEAK TO THEM ON PHONE

Rule 2

NEVER BREAK RULE 1

[Under Siege]

I have done the cca request but not the S.A.R.

 

I just want to get this sorted one way or other because they are adding £500 per month interest!!

 

Thanks for your replys btw.

[babybear39]

Subscribing and good luck...

 

Have you asked them to freeze the interest charges? Have you supplied them with I & E details?

 

When did you you CCA them?

[42man]

Unfortunately Under Siege as you probably know there won't be much you can do about the default at this stage, If they are not able to produce the CCA (let alone it containing the prescribed terms and being properly executed) then you could possibly fight it in court to get the default removed....

 

Also remember that while an account is in dispute they are not allowed to pass the debt on....

 

Section

 

2.6 from the OFT

 

(h.) ignoring and/or disregarding claims that debts have been settled or are

disputed and continuing to make unjustified demands for payment

 

2.8 (i.) failing to investigate and/or provide details as appropriate, when a debt is

queried or disputed, possibly resulting in debtors being wrongly pursued

2.8 (k.) not ceasing collection activity whilst investigating a reasonably queried or

disputed debt.

[Under Siege]

I spoke to a woman on the phone today, who spouted the biggest load of c**p I have heard in a long time.

 

I know I shouldnt speak to them on the phone, but they keep harrasing my wife and this morning they called her a liar!! so I phoned in my fury.

 

Here are some MBNA statements -

 

Because they are an American firm they adhere to American laws!!!!!!

THis might be the case, but not in Britain they dont.

 

I have sent them my income/expenditure 3 times now. But the lady told me - Because they are a telephone bank they will only deal with the matter on the phone.

 

I have until 8pm tonight to agree to there terms or the account will be sold off.

[42man]

It's a real shame you can't record the conversations.....have they sent you a CCA back in response ? And if they are harrassing you send them the harrassment letter....

 

Your Street

Town

City

Postcode

DATE HERE

Company Name

Road

Town

City / County

Postcode

 

Re: Harassment by telephone

 

 

ACCOUNT NUMBER: XXXXXXX

 

Dear Sirs

 

I am writing in relation to the quantity and frequency of telephone calls that I have received from your company, which I deem to be personally harassing.

 

I have verbally requested that these stop, but I am still receiving calls. (Delete if necessary)

 

I now require all further correspondence from your company to be made in writing only.

 

I am of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

 

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to, FOS, OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine.

 

Be advised that any further telephone calls from your company will be recorded.

 

 

Yours faithfully,

 

 

 

[NAME HERE]

 

[steven4064]

You can record the calls: