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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi All,

I am a week away from LBA and thought I'd get ahead of myself by looking at the MCOL website. Gobsmacked to see that I need an address in England or Wales to use it.

Now my branch is in England because I lived there until two years ago.

I however, despite going back and forth to England all the time, now have a permanent address in Scotland.

So the question arises, as it has above, can I claim through the English system?

I can use a friends address in England if need be, will this be frowned on if found out? ie the banks get funny about my address and the one I'll use.

As my claim is for circa £3500 it seems the English system would be beneficial.

Here's another thought, can I get a friend to do it for me, acting like a solicitor does - on my behalf?

I'm confused and would appreciate any ideas.

A D

[sIGPIC][/sIGPIC]"Another charge by the Bank?"

 

1st Claim (Current account)

30/11/06 WON! £3146.41

 

2nd Claim (Mortgage charges)

27/3/07 WON! - £277

 

3rd Claim (Credit card charges)

14/5/07 WON! £300

 

4th Claim (Old account 97-99 £444)

20/4/07 Prelim sent

9/5/07 LBA sent

Can't remember now but I WON!!!

My current thread - An A-Z - My previous saga

 

IF THIS HAS HELPED PLEASE CLICK THE SCALES - THANK YOU.

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Thank you. I take on board your comments. I have the facility to go and live in England for a week, fortnight, month or whatever. So, I could actually be there. Would it disadvantage me in the beginning if the bank realised that the address the summons/paperwork came from was not the billing address of the account? Being at court is not an issue but a day I would relish.

Thanks

A D

[sIGPIC][/sIGPIC]"Another charge by the Bank?"

 

1st Claim (Current account)

30/11/06 WON! £3146.41

 

2nd Claim (Mortgage charges)

27/3/07 WON! - £277

 

3rd Claim (Credit card charges)

14/5/07 WON! £300

 

4th Claim (Old account 97-99 £444)

20/4/07 Prelim sent

9/5/07 LBA sent

Can't remember now but I WON!!!

My current thread - An A-Z - My previous saga

 

IF THIS HAS HELPED PLEASE CLICK THE SCALES - THANK YOU.

Link to post
Share on other sites

:-| AND THAT'S MY WORRY!

Thanks to all who contributed.

Looks like I'm on my holidays for a month or so, in England.

When all this is finished I'll go to my house in Goa for about four months. What would happen if I filed from there? Surely being in Scotland at the moment should be more advantagous than millions of miles away?

That's the law I suppose!

Thanks all and good luck

A D

[sIGPIC][/sIGPIC]"Another charge by the Bank?"

 

1st Claim (Current account)

30/11/06 WON! £3146.41

 

2nd Claim (Mortgage charges)

27/3/07 WON! - £277

 

3rd Claim (Credit card charges)

14/5/07 WON! £300

 

4th Claim (Old account 97-99 £444)

20/4/07 Prelim sent

9/5/07 LBA sent

Can't remember now but I WON!!!

My current thread - An A-Z - My previous saga

 

IF THIS HAS HELPED PLEASE CLICK THE SCALES - THANK YOU.

Link to post
Share on other sites

You are all welcome! A flight for two weeks at the moment is about £259, for B&B, it's cheaper than flight only, trust me!

No probs. Let me get this scenario over and done with and it's open house. (Unless the agent has rented it - a guy has to make a living!!)

Thanks for everyones help.

esp Govan Law Centre - You'll be hearing from me!

A D

[sIGPIC][/sIGPIC]"Another charge by the Bank?"

 

1st Claim (Current account)

30/11/06 WON! £3146.41

 

2nd Claim (Mortgage charges)

27/3/07 WON! - £277

 

3rd Claim (Credit card charges)

14/5/07 WON! £300

 

4th Claim (Old account 97-99 £444)

20/4/07 Prelim sent

9/5/07 LBA sent

Can't remember now but I WON!!!

My current thread - An A-Z - My previous saga

 

IF THIS HAS HELPED PLEASE CLICK THE SCALES - THANK YOU.

Link to post
Share on other sites

  • 3 weeks later...

Hi All, I just got back from some time in England. Before I left I took a print out of the advice given in the Govan law centres website. I showed a solicitor friend who did some digging around and she agreed with it under the English sytem.

 

Essentially if you are with the Halifax and live in Aberdeen you can file in either the Aberdeen court (Scottish law) or the Halifax court (English law). It's all to do with domicility. ie where you live or where the bank 'lives'!

Unfortunately BOS live in Edinburgh so you're stuck with Scottish law. Other major nationals like Abbey have English 'homes' so it may be more advantageous to file under the English system.

PLEASE BEAR IN MIND. Should any action be defended vigorously by the bank. You may have to travel to appear. So if you wouldn't be able to get there, think twice.

Of course it's a personal decision, but the ability to file a one off claim for up to £5k and 6 years charges is an attractive one.

 

Hope it helps

 

A D

  • Haha 2
  • Confused 1

[sIGPIC][/sIGPIC]"Another charge by the Bank?"

 

1st Claim (Current account)

30/11/06 WON! £3146.41

 

2nd Claim (Mortgage charges)

27/3/07 WON! - £277

 

3rd Claim (Credit card charges)

14/5/07 WON! £300

 

4th Claim (Old account 97-99 £444)

20/4/07 Prelim sent

9/5/07 LBA sent

Can't remember now but I WON!!!

My current thread - An A-Z - My previous saga

 

IF THIS HAS HELPED PLEASE CLICK THE SCALES - THANK YOU.

Link to post
Share on other sites

  • 4 weeks later...

Hi, sorry to hijack your thread. I have been helping a friend with his claim (he has no computer). I'm lucky enough to be able to use the English system but he has to use the Scottish one. I love the irony of me Scots him English!

 

Anyway, as he's moving to Spain in Feb he suggested that the quickest way to recover his £4k charges in Scotland would be to use a Solicitor for one hit and hang the expense. I can see his logic but I've trawled and trawled through this site (and Govan law centre) and I can't find anyone who has done this, or even contemplated it.

Any help out there?

Cheers

A D

[sIGPIC][/sIGPIC]"Another charge by the Bank?"

 

1st Claim (Current account)

30/11/06 WON! £3146.41

 

2nd Claim (Mortgage charges)

27/3/07 WON! - £277

 

3rd Claim (Credit card charges)

14/5/07 WON! £300

 

4th Claim (Old account 97-99 £444)

20/4/07 Prelim sent

9/5/07 LBA sent

Can't remember now but I WON!!!

My current thread - An A-Z - My previous saga

 

IF THIS HAS HELPED PLEASE CLICK THE SCALES - THANK YOU.

Link to post
Share on other sites

Thanks Buzby.

He's got as far as sending his LBA so the groundwork is done. Just a matter of finding a decent solicitor in Aberdeen.

 

Ta

A D

[sIGPIC][/sIGPIC]"Another charge by the Bank?"

 

1st Claim (Current account)

30/11/06 WON! £3146.41

 

2nd Claim (Mortgage charges)

27/3/07 WON! - £277

 

3rd Claim (Credit card charges)

14/5/07 WON! £300

 

4th Claim (Old account 97-99 £444)

20/4/07 Prelim sent

9/5/07 LBA sent

Can't remember now but I WON!!!

My current thread - An A-Z - My previous saga

 

IF THIS HAS HELPED PLEASE CLICK THE SCALES - THANK YOU.

Link to post
Share on other sites

Hi Pauline,

I'm not actually doing this for myself but on behalf of a mate. however, he had an interview with a solicitor in Rubislaw Place yesterday and, in his words, he wasn't negative! I've brought my mate to the scottish equivalent of MCOL but he's doing the legal thing. When we hear more, I'll let you know!

 

A D

 

PS Is there anyone I haven't told that I WON?

[sIGPIC][/sIGPIC]"Another charge by the Bank?"

 

1st Claim (Current account)

30/11/06 WON! £3146.41

 

2nd Claim (Mortgage charges)

27/3/07 WON! - £277

 

3rd Claim (Credit card charges)

14/5/07 WON! £300

 

4th Claim (Old account 97-99 £444)

20/4/07 Prelim sent

9/5/07 LBA sent

Can't remember now but I WON!!!

My current thread - An A-Z - My previous saga

 

IF THIS HAS HELPED PLEASE CLICK THE SCALES - THANK YOU.

Link to post
Share on other sites

Sorry to stick my oar in!

 

I read something here that didn't ring true.

 

It took a bit of digging around but I found the thread. I know it's under English law but the rules are usually similar. -----

 

Thankfully, this is not actually true.

 

For any agreement to be binding in English law each party to the agreement must provide what is termed 'consideration'. This simply means something of value in the eyes of the law. With these offers in full and final settlement your consideration consists of a promise not to sue for the remainder. The bank however, does not provide any consideration because they are only giving back what in law belongs to you. The law does not enforce onesided promises. In order to establish that they have provided consideration they would have to prove that the charges were lawful.

 

So the agreement accepted by your husband is meaningless and you may pursue the remainder of the charges, unless - and this is highly unlikely - the agreement was made by deed.

 

Just thought it might be useful!

 

A D

[sIGPIC][/sIGPIC]"Another charge by the Bank?"

 

1st Claim (Current account)

30/11/06 WON! £3146.41

 

2nd Claim (Mortgage charges)

27/3/07 WON! - £277

 

3rd Claim (Credit card charges)

14/5/07 WON! £300

 

4th Claim (Old account 97-99 £444)

20/4/07 Prelim sent

9/5/07 LBA sent

Can't remember now but I WON!!!

My current thread - An A-Z - My previous saga

 

IF THIS HAS HELPED PLEASE CLICK THE SCALES - THANK YOU.

Link to post
Share on other sites

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