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I am using a Panasonic tv with a Panasonic sound system connected via HDMI. My box is continually losing sync between sound and vision. I have to reset it no less that 3 or 4 times every day and it's becoming a real pain in the ass and spoiling programme viewing. This box is not fit for purpose. I put the problem into the BT forum but as expected, no one from BT responded. Today I'm going to email the boss and tell her she has 1 week to fix the problem or I end my contract which has only been going just over a month.
