Showing results for tags 'wrong result'.
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Hi all, I really need some help with this. Over a month ago I purchased a guitar from the USA. I paid via PayPal from funds already in my account. After not hearing from the seller for 2 weeks, I contacted him and asked for a tracking number. He replied telling me that the guitar was not built yet. I was notified in his email the guitar was not the one on the listing, it was a replica (copy or fake in my mind) that he builds. Next thing I did was respectfully ask the seller for a refund - he declined. I informed him that I did not want the guitar as in my mind, it was a copy. This was not pointed out in the listing. I then opened a PAYPAL dispute, the seller did not respond at all. Six days later I get an email informing me that they have sided with the seller. So to top it all off - he has over £400 of my money. I haver nothing and ebay/paypal wont offer me any protection at all. I have truely been ripped off in a big way! Now - to add insult to injury - the guitar 'I purchased' was relisted and sold again. The ebay buyer who bought it the second time has now left negative feedback saying the seller has 'stolen his money'. I do a lot of business on ebay/paypal, and I can not believe they have sided with the seller when I am clearly in the right. A friend of mine has told me that I can take paypal to small claims. Please if anyone can help out - I would really appreciate it.
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