Search the Community
Showing results for tags 'wonder'.
-
Sent to me earlier today. http://www.chroniclelive.co.uk/news/north-east-news/gateshead-motorist-racks-up-55000-11127527 Also http://www.chroniclelive.co.uk/news/north-east-news/watch-moment-fenham-two-drivers-11126935
-
Okay here goes, One tends to read small print 'after' events as these days you reckon people treat you fairly [sic]. Anyhow for some reason (and at the time 'not' lack of funds my Direct Debit (monthly payments) with Hastings Direct was returned unpaid. I spotted this on the day and called them in the evening. The gentleman said it was showing as 'pending' and I requested he leave a note that I called. Now let's face it that Hastings people are like well spoken so I guess ex recently left Uni. students with good backgrounds. They want to charge me £20 for the returned item when I pay circa £38 per month. I felt this somewhat unfair because their automated service probably costs the a couple of quid to expedite. The attitude is 'Oh we'll allow you to spread this £20 payment over your remaining payment period' (and I suspected PLUS excessive APR too!). I asked if they'd consider on this occasion wavering the amount however after asking some senior person (which I doubt they did in reality) came back and ran off this 'fairness' policy they run. Absolute rubbish reply is all I can say. Heck, never will I insure with them again and apologise on here for not reading various negative posts about them before committing to a second (and absolutely final) year no matter what quotes I get next January! It seems that this company have an additional charge for every minute 'extra' - not so professional in these days when people want your business. Now to sort the bank out who want to charge me a tenner! LOL Michael