wE ARE CUSTOMERS OF POPULAR SUPER STORE IN ENGLAND
FOR LAST 3 YEARS.
MY WIFE WAS SHOPPING IN THE STORE
THIS MORNING HAD A CHAT WITH SOME ONE THEN SHE MISTAKENLY LEFT THE STORE AUTOMATIC DOORS
BUT SHE TURN AROUND BECAUSE SHE RELISED THAT SHE NEVER PAY FOR THE ITEMS.
SAME TIME THE SECURITY GUY WAS STANDING BY HER & TOOK HER INSIDE WITH THE ITEMS.
SHE TOLD THE STAFF THAT THIS HAS BEEN A HUMAN ERROR & SHE IS READY TO PAY FOR THE ITEMS.
BUT THE SECURITY GUY WAS REFUCED TO LET HER TALK.
THEY TOOK THE MONEY OUT OF HER CARD & GOT HER PERSONAL DETAILS ( ADRESS , DATE OF BIRTH , ETC)
GAVE HER A CONDITIONAL NOTICE BANNING HER TO ANY SUPERSTORE IN UK.
WHEN THIS INCIDENT HAPPEN, I WAS NOT THERE BUT I'M 100% SURE SHE IS NOT SHOPLIFTING
.. SHE IS NOT BRITISH & HER ENGLISH IS NOT EVEN BASIC
BUT THEY HAVE TAKEN A SIGNATURE FOR A LETTER FROM HER WHICH SHE CAN'T UNDERSTAND.
SHE IS SO UPSET WITH WHAT HAPPEND & SHE EVEN DON'T TALK TO ANY ONE INCLUDING ME .
WE ARE A FAMILY WITH ONE CHILD & WE ARE IN EMBARRASING SITUATION BECASUES OF THIS MATTER.
SHE JUST NEED TO PROVE THAT SHE IS NOT A THEIF. PLEASE HELP. THANK YOU..