Hi All
I just wanted some advice please if anyone has dealt with these before.
Long and short of it is,
I underpaid my installment (arrangement) for two months last year unknowingly.
The moment I realised I paid the £180 immediately.
It was a typo and despite calls and letters to the above they are taking us to court for (so they say) the arrangement to be made by a judge.
I have paperwork to complete on line and I can take all letters/exchanges with me.
Unfortunately Whistletree apparently didn't have my mobile number to contact me and were calling the landline, which I no longer use but is connected only for broadband.
My arrears some 8 years ago were £24,000 and now are £6,000.
Thanks in advance.