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My partner has a loan with welcome finance which he took out in 2007 for £10000. He has paid in excess of £16000 and they state he still owes £8900. Where should he start to complain. Every time he calls them he gets different advice. he is now in severe threat of loosing his job as his car is irrepareable and he cant afford a new one due to this debt? please help as to where to start.
