good evening,
I am having problems with nationwide verified by visa .
I have been trying to pay my gas bill online over the last few days but the payment has been declined/not authorised by nationwide.
I have tried numerous times checking and double checking that I had entered all information correctly, but to no avail,
my payments have been accepted in supermarkets and today at my vets with no problems.
I thought it maybe a problem with british gas website
but today I tried to purchase goods online and the payment was declined again!
there wasn't even the security page from verified by visa to enter password etc
just a message saying we are unable to process the order as yourself cannot be verified by your bank.
Seems rather odd as I have made other payments and my direct debits using the visa card are going through ok,
any thoughts to why this is happening please?