Hi , I wonder if anyone could advise. I work in a large very busy control centre doing 12 hour shifts. We are in front of 3-4 large PC screens at a time and are entitled to a total of 2 hours breaks in the 12 hour shift - but one of these 20 minute breaks is called a "training break" - where you are expected to log onto a PC somewhere (e.g. staff room) and read up latest bulletins, work updates etc This training break was introduced about 4 years ago when we had to change over to a new computer operating system , that once we had completed the 4 day training course we had to practise using it for 20 mins every day before it went live (they had to train around 450 people and the new system did not go live until about a year after i had my training , so it made sense to have to play with it for 20 mins each shift ) This was brought in with union agreement i hasten to add When this new system was brought in a lot of us highlighted that the font was too small but we were told nothing could be done to change it (this system cost around £23 million ) . Since then a lot of us have now had to start wearing glasses with VDU lenses (we can claim back some of the cost for a yearly eyesight test/lenses) and each year my eyesight has worsened so basically i get 5 x 20 min breaks in a 12 hour shift away from a PC screen - i have been told that with VDU regulations i should get a total of 120 mins over a 12 hour shift away from a PC , but with the 20 mins i have to use as a "training break" this goes against that ?