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Hi everyone, we purchased an Indersit Washing Machine (IWE 91281 ECO) from Currys in 11/2012 the machine is now only 26 Months old and its starting to make quite a racket. If you turn the drum by hand you can hear a constant rumble the bearings are basically shot. The machine cost approximately £270 and we opted for the 9kg machine to cut down on loads. I was quite prepared to change the bearings myself until I realised its a sealed drum you have to replace the whole drum. I just called Indersit directly and I'm completely disgusted by their sales staff I was very pleasant and not aggressive in the slightest I simply asked how much to fix it. Basically I was given 2 options 1. Pay £109 callout plus parts approximately £150 so £250 2. Pay a Monthly fee of £15.49 for a year they will replace if they cannot fix it. (£186) I asked to be emailed the quote they are unable to do this I then said can I think about it to which I was told "What is there to think about? " I hung up at this point. Seriously this is disgusting. So the machine is basically financially none viable to repair for a £8 set of bearings. To put that in context its like scrapping your £10,000 car for a £300 repair bill after 2 years. Do I have any recourse with Curry's as this is not right at all? I have the receipt. Thanks Mr P
