Search the Community
Showing results for tags 'unrealistic'.
Found 1 result
-
Hi, Over some time I've crept into debt with british gas despite making what payments I can but they've now passed my account to their in-house DCA (some over-seas call centre) which is expecting me to switch to a pre-payment meter and pay £25/week on top of what I'm using. I've explained that I am totally unable to make this payment, re-explained to them that all I can settle for is £5 a week on top of my usage until my situation is better and they refused. They then told me to contact "StepChange" to see how I can get out of debt. Knowing that I don't need to deal with StepChange as this is pretty much my only debt left, they told me that if need be that they will gain access to my property and enforce the installation of the meter at this rate. What can I do about this, as I can only pay so much every week and despite them even slapping an unrealistic amount on, if I don't have the money, I won't be able to pay it off at this rate. In regards to the debt, in August, 2 years ago I already used British Gas Energy trust to help with some debt I had back then. If anything, I've got to wait until August again before I re-apply for help through them. SO that's a no-go. Any advice would be helpful! Cheers, A
