Hello folks,
I need some advice in regards to an ongoing issue I have with UKLA:
UKLA have placed a default notice on my account without any notification about this in written format
UKLA have a plan in place for me to pay off the loan I have with them at £25 a month, however on a regular basis the account number changes etc and I'm left with notice of this after sending funds
I've had two months of payment returned to me without any notice from UKLA why this is, they've added late fees and interest to the account while failing to contact me.
I've asked for a full break down of the account from them twice but these have not materalised.
What I'm looking for is some assistance with dealing with them so what I owe is paid off but they don't rip me off either.
Any help welcomed.