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Hello CAG I'd be so grateful if anyone could look at the spreadsheet and advise whether I've worked out the interest correctly? Santander have made me an offer. Now I've got the breakdown, if I agree with their methodology, I get to about the same figure. While I'd love to hold out for the compound interest am not sure that I'll get it and talking to the Ombudsman it can take 2 years for them even to look at whether the redress has been correctly calculated, quite apart from the fact that they don't seem to support compound interest. I don't have time/money to go to court at the moment and badly need the funds in my account right now. Are there any other arguments I can use that would be accepted by the bank and supported by the Ombudsman? Thank you so much for any help. Pinny
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