Hello everyone, I have a question regarding provision of heating in Scotland. I am renting a private accommodation and, as per usual, agent seems not to care, even though has been informed (emailed twice, now I am intending to send them a formal letter) the heating does not work properly. I have no boiler and only electric heating in the whole flat. Problems: 1) the radiator in the living room does not operate, tried all the switches that there are and it will not budge. (There is a small, fixed electric fireplace in the living room but it is only on/off and does not provide enough heat anyway when constantly on). 2) the radiator in a bedroom (smallish for the size of the room), whilst constantly on full power, never provides enough heat - as I am writing, being there, I feel cold, my fingers feel stiff and cannot bend them without minor pain. There is also draft due to improperly insulated windows in the bedroom and the the living room. 3) A heavy, vertical radiator in a bathroom is not properly fixed and is prone to falling of the wall which is a health hazard (apparently, the agent have been made aware about this by previous tenants as well and made no repairs). 4) There is no heating system whatsoever in the kitchen - is the kitchen excluded from provision of heating? My understanding is that the flat does not comply with tolerate and repairing standards and the issues I have mentioned above should have been addressed by the agent. I want to write a properly formatted, detailed letter to the agent but I canno find within the Shelter Scotland website (and others) or Scottish Housing Act precise information about the tolerable and repairing standards in respect of heating, that is: what are the exact minimum celcius temperatures in bedrooms and living rooms that the fixed appliances should provide at all times? I would be thankful if anyone could point me towards relevant legislation and/or guidelines as well as what the next step I need to take, should the agent disregard my formal letter of complaint. Thanks, K.