Hi, I was wondering if anyone has any experience with this. I live in London (Ealing) and I've been having some problems with my postman - or postmen as I'm not sure if it's the same one. Specifically on three separate occasions I've had them throw a parcel through an open window because it wouldn't fit through the letter box. My bathroom has one of those small windows at the top of the window frame that we usually leave open during the day and the postmen evidently seem to think that if a package doesn't fit through the letter box it's fair game to just lump it through the window. The first time they did this the package knocked my shower screen off its railings and landed in the toilet (I came home to find my new phone floating in the toilet - though thankfully it still worked as it was well packaged). On the other two occasions I've just come home to find a package lying in the bathroom/sink with toiletries scattered everywhere. Slightly less annoying is that on a regular basis they just leave packages lying in the garden rather than take it back to the depot. I've never actually spoken to them because I'm out at work all day, but I did contact Royal Mail and they more or less said that if something hasn't explicitly been damaged in the delivery then it's got nothing to do with them - so I guess it's fair game to just keep throwing packages through windows until something breaks... About the only solution I can think of (short of just dealing with the symptom and locking all our windows!) is writing a note to the postmen and leaving it on the door, but I doubt that will help.

Hello, A week ago some local kids damaged my car by throwing stones in it. I have few scratches on both of the doors and the roof. When i first heard a stone hitting my car i reprimanded those kids and told them to stop it. They totally ignored me. I also have a witness who saw it. I talked their mother, of course at the beginning she was denying that they were her kids but then she admitted it. Police came over and she admitted her kids caused damage to my car and she agreed to pay it once I get written estimate to repair the scratches they caused. I've been quoted around £500 to get it done properly (painting both doors and the roof). I didn't expect her to pay £500 for few scratches so when i was at the garage i asked them if there was any other way to repair it. They told me they can polish those scratches and touch it up with paint and that's around £96 including VAT. Next day I provided her with written estimate and she agreed to pay on next Friday. Week after ( on Friday ) i knocked to her doors to get my money to cover the costs and she told me she can get it cheaper. Then she said she will bring her own solicitor to have a look at it. He came on Sunday (yesterday) to have a look at it. He wasn't even a solicitor but a man of her daughter. About half an hour after he inspected my car she sent me a txt saying she has been advised not to pay for the scratches and now she is denying to pay for the damaged. She also said that if i knock to her doors once again she will report me for harassment and intimidation, funny. It's not first time i have to deal with them because her kids already broke 5 windows in my house by throwing stones. What would be the best solution to get out of this situation and get money to cover the damage? I wanted to be nice for them as a neighbor and dont make them pay too much for the damage but i dont see why i would be so nice for them now. Also I dont want to do it through my car insurance company because I'll lose NCB. Thanks for advise Michael