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Hi, I am not sure which section to ask this but here goes. I applied to Part ex my caravan . I needed to borrow £34120. I hadn't heard if it had gone through I had received a letter from my existing finance company thanking me for request of settlement figure. So far so good however I called the Finance company and they put me through to the new business team, They informed me I had been accepted for the loan and the amount that had been requested was £56720 and they needed a bigger deposit. I informed them I did not need that much and that I only needed £34k . The dealership said they didn't know what happened and they would adjust the figures. I heard nothing again and called the new business team who agreed the figures had been adjusted and they had asked for £38k.Again too much. I again informed the dealership and they said it had been declined however when I informed them I had only just spoken to the finance company and it had been accepted they said again they would look at it. Bottom line is the company dealership asked for £22k more than I needed. They have said the finance company have declined the deal which is a lie. I have done all the chasing and they have not treated me fairly. Any advice would be appreciated I am getting no where with them
