I strongly advise all not to use this online retailer of TC bathrrom products even though they are the cheapest. I paid for several thousand pounds of goods in May and am still awaiting delivery on two items. Additionally after taking my money for my order and confirming all goods were available and agreeing a delivery date, when the goods arrived I found some of the goods I ordered were discontinued!! I had to settle for replacement goods as I already had my installers on-site (even first promised delivery date missed by a week and goods only arrived as I chased each day) and had no choice. A shower screen I ordered turned out to be part of an entire batch manufactured incorrectly and NOT to size specification in the catalogue - TC Bathrooms admitted this as soon as I phoned them, but they were still despatching this item if ordered!!! In order to use the shower, I had to purchase another make quickly as my installers would have had to charge extra if they had to come back to install at another time - I ended up paying £300 extra to have one that was available for next day delivery & of the specification I needed. In summary, though this company was the cheapest, they have actually ended up costed me more than negiating a deal with a "bricks & motar" retailer. They are not even answering my emails now chasing undelivered goods, and I am probably going to have to take them to court to get my money back for undelivered goods. TC Bathrooms themselves who delivered all goods to me on their vans with their delivery notes will NOT accept any responsibilty for failure of one of their distributors