When we first moved to the area we now live and registered with a GP Surgery, we were told that they offered a "service". Prescriptions could be fulfilled by their on site pharmacist. If you have a paper script to take to somewhere like Boots or independent pharmacy, you have to drop the script off then wait an hour for it to be ready. It is a 22 mile round trip and including the waiting time, the time you need to set aside (if you are just going for the drugs) is around 2 hours. So we decided to take up the offer of collecting from the surgery. Around 5 years ago, they put in place a procedure where you had to put in your repeat prescription, 7 days before you required them. Without fail, you would then turn up at the surgery only to find that the prescriptions were not read for collection - you could hang around for up to an hour before they got their act together. Or go away and come back later. The surgery is a 6 mile round trip. Over the last 18 months we are finding more and more that they are not only not ready, but their supplier is unable to provide one or more of the drugs that hubby takes. - so you are then given a paper script to take to Boots.. see palaver above ! IMHO this is not good practice, should they not tell us earlier that they are not going to be able to fulfil the whole prescription ? Who do I take this up with? because the surgery just seems to shrug this off. Do others have this issue with repeat prescriptions ?